Question 1

Are you a manufacturer?

Accepted Answer

Yes, we focus on cold roll forming machine manufacture over 20 years.

Question 2

Do you accept OEM orders?

Accepted Answer

Yes, we can accept OEM, we owned expert engineer team, professional design CAD drawings and use famous brand components according your demands.

Question 3

What is the warranty period?

Accepted Answer

We provide 2 years guarantee and provide lifetime technical support.

Question 4

How many workers are needed for operation?

Accepted Answer

One worker is enough, the machine use automatic PLC control system.

Question 5

Is after-sales support available?

Accepted Answer

Yes, Our engineer can supply remote-video technical support and online support teach your worker.

Question 6

Can you handle transportation?

Accepted Answer

Yes, we owned expert export team, we can arrangement for you to your destination port or address.

Question 7

What pre-sale services are provided?

Accepted Answer

About the pre-sale service, We provide professional solutions according your demands, such as design, technical parameter, delivery flow etc. At the same time, we can supply invitation letter for your visit our factory and showing the machine operation for you.

Question 8

What does after-sale service include?

Accepted Answer

We will supply lifetime technical support, quick-wear parts within 2 years, Also can provide field maintenance and repair service.

Question 9

Do you have certifications?

Accepted Answer

Yes, we have SGS ISO certification.

Question 10

Can one machine produce multiple profiles?

Accepted Answer

Not exactly. For wider and double layer making machine. It can produce more than 6 kinds of panels.

Question 11

How to visit your company?

Accepted Answer

a. Fly to Beijing airport: By high speed train From Beijing Nan to Cangzhou Xi (1 hour), then we can pick up you. b. Fly to Shanghai Airport: By high speed train From Shanghai Hongqiao to Cangzhou Xi (4.5 hours), then we can pick up you.

Question 12

What happens if the machine breaks?

Accepted Answer

Our machine's warranty period is 12 months, if the broken parts can't repair, we can send the new parts replace the broken parts freell, but you need pay the express cost yourself. if after warranty period, we can through negotiation for to solve the problems, and we supply the technical support for the whole life of the equipment.

Question 13

Are you a trading company or factory?

Accepted Answer

We are trade company but we also have own factories. Building trade company is just for exporting various types of cold roll forming machines.

Question 14

Why is your price higher than others?

Accepted Answer

As we persist on that each factory should put quality at the first place. We spend time and money on developing How to make machines much more automatic, accurate and high quality. We can make sure that our machine could use more than 20 years without any problem. We can provide 2 years free quality assurance.

Question 15

How long is the production lead time?

Accepted Answer

Normally speaking, welded pipe making machine could be made without 45 working days. If you need machines in a hurry, we can make it for you less than a month.

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