Question 1

Are you a manufacturer or a trading company?

Accepted Answer

We are a company integrating R&D, production and trade with the headquarter located in Shandong.

Question 2

Where is your factory? May I have a look?

Accepted Answer

We have one manufacturing base located in Weifang, Shandong Province separately in China. You're warmly welcome to visit our company and factory for both technical communication and commercial negotiation anytime.

Question 3

How do you ensure product quality and handle quality issues?

Accepted Answer

In our company, we implement strict quality control procedures to ensure that our products meet the highest standards. Besides, sample review will be conducted for mass production and pre-shipment photos/videos will be provided for confirmation. If necessary, third-party inspection will be accepted (e.g., SGS, BV,TUV) as well.

Question 4

What are the modes of transportation? How about the delivery time of your products?

Accepted Answer

Generally, the products are packed in pallets and ontainers and will be shipped by sea from Qingdao Port in China. It can be specified as per requirement.

Question 5

Is the price negotiable?

Accepted Answer

A favorable discount will be given if the order in large quantity. For different situations, we can discuss case by case.

Question 6

What is the advantage compared with ordinary tile adhesive?

Accepted Answer

This is an upgraded high-adhesion cement-based tile adhesive with much higher bonding strength than ordinary products. It provides stronger grip and better stability, effectively reducing hollowing, falling off and cracking, ideal for high-standard interior, exterior and wet-area construction.

Question 7

Is it suitable for large tiles, heavy tiles and stone?

Accepted Answer

Yes. With high adhesion and excellent anti-slip performance, it firmly supports large-format tiles, thick tiles, full-body tiles and marble. It prevents sliding on walls and provides strong load-bearing capacity on floors.

Question 8

Can it be used for exterior walls, bathrooms, kitchens and floors?

Accepted Answer

Yes, it is suitable for both indoor and outdoor use. It features water resistance, moisture resistance and aging resistance, maintaining stable bonding on walls, floors, kitchens, bathrooms, balconies and exterior walls.

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