Question 1

What types of bottle caps does your company produce?

Accepted Answer

Our product range covers precision-manufactured caps, specifically:
    Aluminum tamper-evident caps
    Aluminum screw caps
    Custom aluminum caps
    Innovative plastic caps
Our products are widely used in regulated industries:
    Alcoholic beverages, soft drinks and mineral water packaging
    Pharmaceutical sealed packaging
    Nutraceutical and dietary supplement packaging
    Cosmetics sealed packaging
    Household and personal care packaging
    Condiment packaging such as vinegar

Question 2

What sizes does your factory offer?

Accepted Answer

We offer a complete range of sizes:
16mm, 18mm, 20mm, 22mm, 24mm, 25mm
28mm, 29mm, 30mm, 31mm, 35mm, 38mm, 42mm, 45mm, 52mm...

Question 3

Do you offer OEM customization, including custom colours and anti-counterfeiting features?

Accepted Answer

We provide a full customization service:
   Custom printed designs
    High-definition logos, embossed and debossed shapes
    Advanced security and anti-counterfeiting features:
    Security printing (QR codes, etc.)
    Tamper-evident and anti-opening technology
All products comply with the ISO 9001:2015 quality management standard.

Question 4

What is your MOQ? Do you offer discounts for bulk purchases?

Accepted Answer

There is no MOQ for our standard colours, though the unit price is higher for small quantities. For custom colors, the MOQ is 150,000 pieces. Orders below 150,000 pieces are subject to an additional charge assessed according to the printing requirements.

Question 5

Is the price shown in the listing the accurate price?

Accepted Answer

The price shown in the listing is for display purposes only. The exact quotation is calculated precisely based on your order quantity, whether customization is required (such as logo printing), the shipping method and the sterilization requirements.

Question 6

What is your delivery lead time? I need to restock urgently

Accepted Answer

For standard orders, we ship within 3-5 working days after payment.
For customized items, the lead time is 10 to 15 working days.
For rush orders, a rush surcharge applies, determined on a case-by-case basis.

Question 7

I am ready to place an order. What are the payment terms?

Accepted Answer

A 50% deposit is required in advance, with the remaining 50% paid in full before shipment. We support various payment methods, including T/T and Alipay.

Question 8

Is there after-sales protection? What if the goods arrive with quality problems?

Accepted Answer

Absolutely guaranteed. We have been running this factory for more than twenty years. Should you find any quality issue on receipt, such as damage or a size mismatch, send us photos or a video immediately and we will deal with it at once. In addition, before the bulk shipment is dispatched we will send you an inspection video to ensure the goods you receive match the samples.

Question 9

What happens if a quality problem occurs?

Accepted Answer

We have a dedicated after-sales team assigned to your case, and we are also familiar with capping machines, so we can help resolve most issues. If the caps genuinely cannot be used due to a problem with the caps or with our factory, we offer a full refund.

Question 10

What third-party inspections do you have?

Accepted Answer

Domestically, we hold ISO system certification and the QS production licence. Internationally, we have FDA and SGS testing as well as FSSC 22000 certification.

Question 11

What is your sample policy and what are the costs?

Accepted Answer

Standard sample kits are provided free of charge (50% of the freight is included).
    Non-standard samples that require new tooling or mould modification are subject to a sample fee.
    Lead time: 3-7 working days for existing products; 10-25 working days for customized items.
   Transit time is calculated separately according to the destination.

Question 12

How do you guarantee the sealing performance and compliance of your caps?

Accepted Answer

Our quality control process includes:
    Seal integrity and leak testing
    Real-time torque monitoring during production
    Full documentation, including test videos, can be provided.

Question 13

What logistics solutions can you provide?

Accepted Answer

We offer complete supply chain support services:
 FCL (full container load) and LCL (less than container load) sea freight
 Partnered with leading carriers: DHL, FedEx and Maersk
 Reference sea freight transit times:
 Europe: 15-35 days
 North America: 15-40 days
 Southeast Asia: 7-15 days
We also provide HS code classification and customs clearance assistance.

Question 14

What technical support do you provide?

Accepted Answer

Our engineering and technical services include:
  Cap design
  Compatibility testing with the customer's bottle
  On-site commissioning and calibration of capping machines

Question 15

Can you arrange a factory audit?

Accepted Answer

We welcome customer audits:
  On-site factory visits by appointment (the factory conforms to the ISO quality system)
   Remote audit documentation package:
   Live streaming of the production floor
   Real-time access to quality control data
   Raw material traceability reports

Product specifications

Color

Product profile

Customization

Type

Material

Model NO.

Application

Keywords

Single Volume

Selling Units

Single Gross Weight

Color

Custom Order

Logo Printing

Closure Type

Feature

Logo

Transport Package

Specification

Trademark

Origin

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

Product Q&A

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