Question 1

What is your MOQ?

Accepted Answer

MOQ varies by product type and packaging format. We keep MOQs flexible for new partners and welcome trial orders before you commit to a full container  send us your target product and pack size and we'll confirm an exact figure within 24 hours.

Question 2

Can you produce private label / OEM products?

Accepted Answer

Yes. We offer full OEM and ODM services: custom formulas, your own logo and packaging design, choice of raw materials, fragrance and color options, and custom pack sizes and quantities.

Question 3

Do you provide free samples?

Accepted Answer

Yes. Samples are available so you can verify clumping performance, dust level, and odor control before placing a bulk order. Sample shipping cost is typically covered by the buyer contact us for the exact cost on your product.

Question 4

What certifications do your products have?

Accepted Answer

Depending on your destination market, our cat litter and pee pad products can be supplied with CE, MSDS, SGS, and ISO documentation. Tell us your target country and we'll confirm exactly which certificates apply.

Question 5

What is your production lead time?

Accepted Answer

We respond to quote requests within 24 hours. Production lead time depends on order volume and customization level  standard-formula orders ship faster than fully customized OEM runs. We confirm an exact date once your PO and specs are finalized.

Question 6

Which countries do you currently export to?

Accepted Answer

We export to five continents, with established buyers across Europe, the UK, Russia, and South America. We're experienced with the documentation and packaging requirements for these markets and can adapt to new destinations.

Question 7

How do you control product quality?

Accepted Answer

Every order passes through a three-stage quality control process: raw-material inspection on arrival, in-production checks during manufacturing, and a final pre-shipment inspection before the container is sealed.

Question 8

Can you customize packaging, scent, and color?

Accepted Answer

Yes. Packaging (bag size, printed design, carton, or bulk/jumbo bag), scent (unscented or a range of fragrances), and color/particle size can all be customized to your brand specifications.

Question 9

What payment terms do you accept?

Accepted Answer

We support standard international trade terms including T/T, and can discuss L/C or other terms for larger repeat orders contact us to confirm what works best for your order size and relationship stage.

Question 10

Are your cat litters flushable and biodegradable?

Accepted Answer

Our tofu, cassava, and mixed plant-based formulas are designed to be flushable and biodegradable. Our bentonite range is a traditional clay-based clumping litter and should be disposed of with household waste, not flushed. We'll confirm exact specifications for whichever product you're sourcing.

Question 11

Do you only sell wholesale/bulk, or can I order a smaller trial quantity first?

Accepted Answer

Both. We support full-container wholesale orders for established distributors as well as smaller trial orders for new brands who want to test the market before scaling up.

Question 12

What shipping methods do you offer?

Accepted Answer

We ship globally via sea freight (FCL/LCL, approximately 25-35 days to Europe), air freight (5-10 days), and express courier (3-7 days). We recommend the best option based on your order size, budget, and deadline.

Product profile

Customization

Type

Cleaning Products Type

Model NO.

Grooming Products Type

Application

Operation Type

Size

Waterproof

Packaging

Transit Pouch

Pre-Production

MOQ

Sample

Shipping Terms

Water Absorption

Odor Control

Shape

Quality Standards

Features

Clumping Ability

Usage

for Pet Type

OEM/ODM

Colore

Transport Package

Specification

Trademark

Origin

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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