SummaryLuohe Quality Mechanical Equipment Co., Ltd. is a Chinese manufacturer specializing in food machinery with a focus on R&D, production, and sales. Despite a reputation for quality and customer service, the company lacks overseas infrastructure and formal procedures for service capability management. It holds an export license and offers OEM and ODM services. However, innovation seems limited due to the absence of new products and SDK availability. Financial information is sparse, with no reported revenue or profit, which raises questions about financial credibility.
Supplier typeThe supplier is a limited company manufacturer based in China, with a focus on manufacturing food machinery.
CertificationsThe supplier holds a valid export license, which supports its export trade capacity.
After-Sales capabilityThe supplier lacks formal written procedures for handling service capability and customer complaints.
R&D capabilityThe supplier offers ODM services but lacks new product development and SDK availability, indicating limited innovation.
Production capacityThe supplier has production capabilities in food machinery, evidenced by a variety of product offerings.
Customization capabilityThe supplier provides extensive customization services, including full and minor customizations.
Product Q&A
Q:What is the production capacity of the machine?
A:
The machine has a production capacity of 500 to 8000 cookies per hour.
Q:Is the machine easy to clean?
A:
Yes, it features detachable parts, a non-stick coating, and a scraper on the conveyor belt for easy cleaning.
Q:What is the warranty period?
A:
The machine comes with a 1-year warranty and online after-sales service.
Q:Can the nozzle be customized?
A:
Yes, the nozzle is customizable to allow for multiple cookie shapes and sizes.
Q:What safety features does the machine have?
A:
It is equipped with overheat protection, auto-shutoff, and a safety guard design.
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