Question 1

How can we know more about your company and main product?

Accepted Answer

We are a professional furniture hardware supplier with nearly 20 years of experience in furniture hardware.
Addith provides one-stop solutions for furniture hardware and building materials.We have achieved advanced technology, large-scale production, and fully automated quality control,providing services to furniture factories,developers, decorators, and global wholesalers. Stable quality and thoughtful service make usatrusted global brand.

Question 2

What are your company's core strengths?

Accepted Answer

We offer products in various quality grades with matching price ranges to perfectly fit your local market.
We resolve all sourcing issues in advance to lighten your workload, lower potential risks and deliver a smooth, stress-free purchasing experience.
We look forward to establishing cooperation with you to achieve win-win results.
Just like our current distributors, we will support each other and gradually expand market reach and sales volume together.

Question 3

What's the minimum order quantity for the first purchasing?

Accepted Answer

MOQ varies for different items, depending on the products you choose. For example:
- Ball bearing slides: 1,500 to 3,000 sets per size
- Hinges: 10,000 to 30,000 pcs per model
- Handles: 1,000 to 3,000 pcs per model

Question 4

How can we get to know the quality before placing trial order?

Accepted Answer

We can provide free samples for you to test the quality before you place a trial order.
We have strict quality control throughout the production process to avoid any quality issues.
We have also passed quality tests based on different countries' standards, which proves our reliable quality.

Question 5

How can we get samples from you?

Accepted Answer

We are happy to provide samples for you to test before you place an order. You just need to cover the freight cost, the samples will be deliverd in 3-5 working days.

Question 6

How long is the delivery time?

Accepted Answer

Delivery time is around 20-45 days, depending on the product type. We will start production right after we receive your deposit.

Question 7

What is the payment term?

Accepted Answer

Our standard payment terms are T/T or L/C . Other terms can be negotiated.

Question 8

How can we know more information about packing?

Accepted Answer

If you don't have special packaging requirements, we will use our standard OBM packaging. We usually print our "Addith" brand logo on both inner and outer packaging.

We also offer OEM packaging services based on your requirements, but this will require a higher MOQ than our standard packaging.

Question 9

What is the loading capacity for a 20ft container and is it possible to load mixed products in one container?

Accepted Answer

A 20ft container has a maximum loading capacity of 26 tons.
The exact capacity depends on your products, packaging method, and your local import customs requirements.
We will confirm the exact details once you confirm your order.

Question 10

What should we do if quality defects occurred after received the goods?

Accepted Answer

If you discover any quality defects after receiving the goods, kindly send us relevant photos and videos.
We will review the case promptly and provide you with a suitable solution right away.
If products are damaged while being shipped, we will work hand in hand with you to fix the problem.
Best of all, we do thorough checks before dispatch to stop these issues from happening at all.

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