Question 1

Are you a manufacturer or a trading company?

Accepted Answer

We are a manufacturer. We have rich experience in producing EAS products for more than 20 years. And we are a comprehensive company integrating production and trade.

Question 2

Who is the general manager of the company's foreign trade?

Accepted Answer

Mr. Bao is the general manager of our company's foreign trade. He has 10 years of overseas work and life experience, responsible for the overseas business units of Fortune 500 companies. He has rich overseas entrepreneurial experience in the wholesale of goods! He understands the actual needs of foreign buyers very well, so he can provide the best considerate service to global buyers.

Question 3

Where is your factory located?

Accepted Answer

Our factory is located in Hangzhou City of Zhejiang province, China. 'Hangzhou is the most beautiful and luxurious heavenly city in the world!' said Marco Polo.

Question 4

How can I get a sample and save on the cost?

Accepted Answer

1) A sample can be provided for free, only providing the freight cost. 2) For a customized sample, please contact us for the sample cost. 3) If you place an order directly, we can provide you free sample to check the quality. 4) Please feel free to contact our sales team for any samples you are interested in.

Question 5

How does your factory do regarding QC?

Accepted Answer

Quality is Sichuang Security's first demand. Our factory has over 20 years of experience; We always attach great importance to quality control from the very beginning to the very end. We have a professional QC team. We can do an inspection service for you.

Question 6

What is your after-sales service?

Accepted Answer

We have our after-sales service team, which will give you a response at your first time when you need.

Question 7

What is your MOQ?

Accepted Answer

It depends on the exact product you need; you can consult our sales team for the models you need. It is negotiable.

Question 8

When will you make the delivery?

Accepted Answer

It depends on the quantity and models you need; usually, we can deliver within 3-5 working days.

Question 9

How should I place an order?

Accepted Answer

Placing an order is easy. Here's the process: Choose the design---get quotation---details confirmed with sales service---Make payment for deposit---production started---Sample making for confirmation before mass production--- After sample confirmed, mass production starts --- Goods are finished, inform buyer to make balance payment --- Packing---Delivery---After-sale-service.

Question 10

What's your payment term?

Accepted Answer

We are regularly doing a 50% deposit and a 50% balance payment. Based on our cooperation, we can also use other payment methods. If you have any special requests, you can talk with us.

Question 11

If we don't have any shipping forwarder in China, could you do this for us?

Accepted Answer

We have a very good relationship with the forwarder company, and we can send you the best shipping price and excellent service.

Question 12

If we want to develop a new item, but maybe we just have some idea, how can we proceed?

Accepted Answer

We can make a new mold based on your idea. Generally, if your quantity is enough, we can refund the mold cost to you.

Question 13

Can you do OEM?

Accepted Answer

Yes, we can do OEM products. It's no problem. Design, Mould, and Logo can be customized as you require.

Question 14

How do you take care when your clients receive defective products?

Accepted Answer

Replacement. If there are some defective items, we usually credit our customer or replace them in the next shipment.

Product profile

Type

Usage

Material

Customized

Packaging

Style

Mode

Feature

Color

Condition

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

Product Q&A

Send Inquiry

You may also like