How to deal with the complaint from customers?

To avoiding any mistakes, we will control every procedure of our production strictly, if you have problem about our service and quality, please contact with us any time, we will solve it in time and offer 24 hours on-line service.

Customized Disposable Biodegradable Compostable Food Grade PLA Biodegradable Ice Cream Spoon

Name: Customized Disposable Biodegradable Compostable Food Grade PLA Biodegradable Ice Cream Spoon
Brand: Anhui Cow Environmental Protection Products Co., Ltd.
SKU: 2155107012

Anhui, ChinaAnhui Cow Environmental Protection Products Co., Ltd.

US$0.02-0.05

50,000 Pieces

Sample price:US$1.00/piece.Request sample

Product profile

Customization

Available

Type

Disposable Spoon

Keyword

PLA Spoon

Model NO.

kw02

Feature

Biodegradable,Disposable

Industrial Use

Food

OEM & ODM

Acceptable

Sample

Provide Freely

Application

Biodegradable Disposable Food Container

Temperature

100℃ of Hot Water 120℃ Hot Oil

Weight

Transport Package

Export Standard Cartons

Specification

6/7/8/9/10 inch

Trademark

cow

Origin

China

HS Code

482369

Production Capacity

50000000

Key features

Biodegradable Material: Made from PLA, fully biodegradable and compostable for eco-friendly use.

Customizable Design: Offers full customization, minor customization, and flexible options based on samples or designs.

Free Sample Service: Provides free samples for quality testing; customer only covers shipping or uses own courier.

Fast Delivery: Shipment arranged within 7-15 days after receiving deposit, depending on order quantity.

Strict Quality Control: 100% visual and function inspection on finished products with strict procedure control.

24/7 Online Support: Offers 24-hour online service to resolve any service or quality complaints immediately.

OEM & ODM Acceptance: Accepts OEM and ODM orders with full customization capabilities from designs or samples.

Company profile

Importers and ExportersHigh Repeat Buyers ChoiceYears of Export ExperienceFast Delivery

Anhui Cow Environmental Protection Products Co., Ltd.

Anhui, China

Business Type: Manufacturer/Factory CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 10 Years CertifiedNearest Port: Shanghai PortAverage Response Time: ≤15h

AI-Powered supplier vetting

SummaryThe supplier is identified as a trading company whose scope includes environmental materials, packaging, and degradable tableware. It reports compliance with GB/T18006.1-1999, FDA testing, and OK compost certification. Product customization, 24-hour online service, international-market-oriented R&D, and access to Shanghai Port are stated advantages. However, the evidence also shows no written corrective-action, complaint-handling, or service-assessment procedures; no overseas showroom, agents, branches, or offline trade-show participation; and no available SDK. Financial information is recorded as zero for multiple revenue, profit, cash-flow, and balance-sheet indicators, which raises substantial credibility concerns, although the context does not explain whether these entries reflect actual performance or incomplete reporting. Production capacity is only partially supported by the supplier's claim of 24-hour production and one-month lead times.

CertificationsThe supplier states that its products comply with GB/T18006.1-1999 and have passed FDA testing and OK compost certification. These are explicit certification or compliance claims, although no certificate numbers, validity periods, or supporting documents are provided.

After-Sales capabilityThe supplier claims 24-hour online before- and after-sales service and lists multiple acceptable service quotation and payment terms. However, it has no written complaint-handling, corrective/preventive-action, or service-capability assessment procedures, and reports no overseas showroom, agent, branch, overseas service country, or offline trade-show participation.

Financial creditThe supplied financial records show zero operating revenue, profit, cash receipts, cash flows, and cash and cash equivalents across the stated periods, with a current ratio of zero in the latest financial-capacity entry. These reported values create a material concern about financial credibility, although the context does not clarify whether they represent actual results or incomplete data.

Customization capabilityThe supplier explicitly states that all tableware can be customized according to customer requests. This directly supports customization availability, although no details are provided on customization scope, tooling, minimum quantities, or development timelines.

Product Q&A

Q:How to confirm the Product Quality before placing orders?

You could get free sampels from us to test the quality, you just need to pay the shipping cost or use your own courier, then we will arrange the samples according to your requests at once, ensure you could receive it within the shortest time.

Q:What's your MOQ ?

50000 pcs

Q:What is your terms of payment?

T/T 30% as deposit, the balance to paid against the copy of B/L.

Q:What is your terms of delivery?

EXW, FOB, CFR, CIF

Q:How about your delivery time?

Normally, we could make shipment whithin 7-15 days after receiving your deposit, which depends on the items and quantity of your order.