What after-sales support is provided?

We provide video guidance as part of our after-sales service.

What is the starting method?

The generator uses an electric start mechanism.

Portable Lightweight Generator Low Oil Shutdown Emergency Power Supply for Household Use

Name: Portable Lightweight Generator Low Oil Shutdown Emergency Power Supply for Household Use
Brand: Eternal (Jinzhai) Machinery Manufacturing Co., Ltd.
SKU: 2129221602

Anhui, ChinaEternal (Jinzhai) Machinery Manufacturing Co., Ltd.

US$1,912.00

1 Piece

Product profile

Customization

Available

After-sales Service

Video Guidance

Warranty

1 Year

Model NO.

YH21000B

Output Type

AC Single Phase

Starting

Electric Start

Phase

Two Phase

Power

＞10kW

Standard

Max Output

13kw

Frequency

60Hz

Voltage

110-240V

Borex Stroke

82*72mm

Oil Capacity

1.6L

Weight

170kg

Running Time

Transport Package

Wood

Specification

790*630*970mm

Trademark

Eternal

Origin

Anhui China

Key features

High Power Output: Max output 13kW with 50/60Hz frequency and 110-240V voltage.

Long Running Time: Continuous operation for up to 7 hours with 1.6L oil capacity.

Safety Protection: Equipped with low oil shutdown system for engine safety.

Easy Electric Start: Features electric start mechanism for convenient operation.

Video Guidance Support: Comprehensive after-sales service includes video guidance.

Customizable Options: Customized product options available to meet specific needs.

1-Year Warranty: Standard 1-year warranty coverage for the generator.

Portable Design: Lightweight and portable structure for household emergency use.

Company profile

Importers and ExportersExperienced TeamFlexible CustomizationOEM Services

Eternal (Jinzhai) Machinery Manufacturing Co., Ltd.

Anhui, China

Business Type: Manufacturer/Factory CertifiedR&D Capacity: OEM Service Available CertifiedCustomization Options: Flexible customizationNearest Port: Shanghai,Ningbo,QingdaoAverage Response Time: ≤3.18h CertifiedTerms of Payment: T/T, PayPal, Western Union, etc.

AI-Powered supplier vetting

SummaryThe supplier is identified as a trading company with export capability and reported global market coverage, including Europe. It offers flexible customization, a stated annual output of 20,000 boxes across several product categories, 28 production lines, and 12 robots, although the relationship between these facilities and its trading-company status is not clarified. After-sales support includes a stated two-year warranty and pre-shipment testing videos, while complaint-handling and service-correction procedures are not clearly documented. R&D evidence is weak: no patents are reported, only one year of R&D engineer experience is stated, and required design documentation was unavailable for audit. The supplier reports no management-system certification, no stock, overseas warehouse, or showroom capability, and no Fortune 500 customer collaboration. Financial information is referenced for multiple years, but no substantive financial performance details are provided.

CertificationsThe supplier reports product compliance certification as "Others," sustainable-development and product certification capability as "Others," and supplier management-system certification as "NIL." No specific recognized certification is identified in the provided information.

After-Sales capabilityThe supplier states that it provides a two-year warranty and can provide testing videos before shipment. However, complaint handling, corrective/preventive actions, and service-capability assessment are recorded only as "Others," while the R&D responsibilities mention after-sales service without supporting procedural documentation.

R&D capabilityThe supplier reports no R&D patents, only one year of total R&D engineer experience, and no design input, output, review, verification, or validation documents available for audit. Its software-instrument R&D capability is marked confidential, so the available evidence indicates limited demonstrated innovation capability.

Production capacityThe supplier reports 28 production lines, 12 robots, capacity of 50 containers per month, and annual output of 20,000 boxes across high-pressure washers, electric tricycles, and moving light towers. It also reports no in-stock capacity and no overseas warehouse or showroom, while outsourcing procedures and contracts are unknown; therefore, production scale is explicitly supported, but operational controls and fulfillment flexibility are only partially evidenced.

Customization capabilityThe supplier explicitly states that its design-services capability supports flexible customization. This directly supports the presence of customization capability, although no technical scope, examples, or engineering documentation are provided.