Business Type: Manufacturer/FactoryExport Year: 1993-05-01Nearest Port: ShanghaiAverage Response Time: ≤1.63hTerms of Payment: LC, T/T, D/P, etc.International Commercial Terms(Incoterms): FOB, CIF
AI-Powered supplier vetting
SummaryThe supplier is a trading company specializing in musical instruments and related products, with a strong export focus and participation in trade shows. They have extensive R&D and customization capabilities, but lack overseas branches and showrooms. They maintain inventory and have effective procedures for service capability and complaint handling. Financial credibility and specific certifications are not detailed.
Supplier typeThe supplier is classified as a Trading Company with a focus on sales and maintenance of musical instruments and accessories.
After-Sales capabilityThe supplier has a clear procedure and records for handling customer complaints and corrective actions, indicating a robust after-sales service capability.
R&D capabilityThe supplier has a strong R&D capability, evidenced by new product introduction and offering ODM services. However, they do not provide SDKs.
Customization capabilityThe supplier offers a wide range of customization services, including full and flexible customization options.
Product Q&A
Q:Why choose Aileen Music?
A:
We have over 20 years of experience in the musical instruments industry, providing personalized service, high-quality guarantees, timely delivery, and excellent after-sales support through a team of 5 departments.
Q:Do you have minimum order requirements?
A:
Yes, minimum order requirements apply and depend on the specific model.
Q:What is the lead time for production?
A:
Production usually takes 35-60 days after confirmed order and down payment, depending on items, quantity, and season. Sample orders can be ready in 7-14 days if in stock.
Q:Can I get extra service for large quantity orders?
A:
Yes, for large orders we provide added value services, including free supply of certain percentages of parts and accessories for repairing purposes based on order size and instrument type.
Q:What payment methods do you accept?
A:
We accept LC, T/T, D/P, PayPal, and Western Union.
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