Where can I join other Loona owners?

You can connect with other Loona enthusiasts, share tips, and discover new ways to enjoy your Loona robot at the Facebook group.

What are the payment terms?

Payment terms include LC, T/T, D/P, Western Union, and Money Gram.

What is the average lead time for production?

Peak season lead time is one month. Off-season lead time is within 15 workdays.

Desktop Ai Robot Pet with Expressive Emotions and Ota Updates – Loona Companion

Name: Desktop Ai Robot Pet with Expressive Emotions and Ota Updates – Loona Companion
Brand: Shenzhen Interear Intelligent Technology Co., Ltd.
SKU: 1969887101

Guangdong, ChinaShenzhen Interear Intelligent Technology Co., Ltd.

US$278.00-368.00

10 Sets

Sample price:US$428.00/piece.Request sample

Product profile

Customization

Available

Age

6-40

Certification

Model NO.

Loona Robot

Function

Entertainment, Interaction, Learning, Music, Storytelling

Language Type

Chinese, English, French, German, Spanish, Japanese, Español, Deutsch, FrançAIS

Power

Battery

Standard

ASTM F963

Type

Robot

Transport Package

Carton

Specification

50× 50× 50 cm

Trademark

Loona

Origin

China

Key features

AI Emotional Interaction: Expresses joy, sadness, and curiosity through animated face and advanced emotion engine.

Smart Navigation: Avoids obstacles and navigates intelligently using HD camera and 3D ToF sensors.

Face & Voice Recognition: Identifies users, responds to name, and carries out spoken instructions via AI.

OTA Updates: Receives over-the-air updates via mobile app to add new functions and improve performance.

Interactive Games: Offers mini-games and playful features for engaging companionship with kids and adults.

Long Battery Life: 1350mAh battery provides up to 30 hours of standby time and 1.5 hours of continuous play.

Compact Design: Lightweight and portable build perfect for desktops, shelves, or small spaces.

Multi-Language Support: Supports English, Chinese, Japanese, Spanish, German, French, Korean, Italian, and more.

Company profile

High Repeat Buyers ChoiceFast DeliveryOEM Services100% Finished Products Inspection

Shenzhen Interear Intelligent Technology Co., Ltd.

Guangdong, China

Business Type: Manufacturer/Factory, Trading CompanyExport Year: 2025-06-30Nearest Port: shenzhenAverage Response Time: ≤5.49hTerms of Payment: LC, T/T, D/P, etc.International Commercial Terms(Incoterms): FOB, EXW, CIF, DDP

AI-Powered supplier vetting

SummaryShenzhen Interear Intelligent Technology Co., Ltd. is identified as both a trading company and manufacturer/factory in China, focused on AI robots, intelligent robots, AI pet/toy robots, and AI glasses. It reports more than 10 production lines, 6–10 R&D engineers, 6–10 quality-control staff, and BSCI and ISO 9001 management-system certifications. The supplier states that 90% of sales are exports and that it holds self-operated import/export rights. It also describes OEM/ODM support and quality inspections before, during, and after production, but these claims are not independently validated in the provided information. SGS audit information is present for a period from August 12, 2025 to August 11, 2026, although the audit result is recorded as “0” without interpretation. Outsourcing, inventory, overseas service, detailed R&D, traceability, after-sales, financial, and customer-case evidence remains insufficient.

Supplier typeThe supplier is explicitly classified as both a Trading Company and Manufacturer/Factory. Its company description states that it was established in 2016 and engages in the research, development, production, sale, and service of AI robot toys, supporting a combined manufacturing and trading profile.

CertificationsThe supplier lists BSCI and ISO 9001 management-system certifications. An SGS audit record is also provided with a stated validity period from August 12, 2025 to August 11, 2026, but the audit result is recorded as “0” without a supplied explanation, so the audit outcome itself cannot be assessed.

R&D capabilityThe supplier states that it conducts research and development and has 6–10 R&D engineers; it also describes an experienced R&D team developing products for different customer needs. However, specific evidence for new-product development, SDK capability, R&D documentation, private molds, 3D design, or other measurable innovation outputs is marked unknown.

Production capacityThe supplier reports more than 10 production lines and an annual productivity entry of “AI robots+510 products, Pieces.” It describes itself as a manufacturer engaged in production and reports 90% export sales with self-operated import/export rights, providing explicit evidence of production and export operating capacity, although the productivity entry is not clearly quantified beyond the stated wording.

Customization capabilityThe supplier explicitly welcomes OEM and ODM orders and states that its R&D team develops products to meet different customer needs. Nevertheless, the specific availability of OEM for popular brands, ODM status, private mold development, SDK support, and 3D software design services is marked unknown, so the breadth of customization capability is only partially evidenced.

Product Q&A

Q:Which countries and regions is Loona available in?

Loona is available in Australia, Belgium, Canada, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Poland, Singapore, Spain, UK, and USA.

Q:Which languages does Loona support?

Loona recognizes almost all languages and responds in English, Chinese, Japanese, Spanish, German, French, Korean, Italian, Cantonese, and Dutch. More languages are coming soon.

Q:How to track my order?

To view your order tracking information, please first check your shipping confirmation email.

Q:What is the battery endurance of Loona after a full charge?

Loona has a 1350mAh battery. It lasts up to 30 hours on a full charge, with continuous playtime of 1.5 hours. Actual battery life varies based on usage.

Q:Will Loona charge for the ChatGPT 4o function?

Loona offers the ChatGPT 4o function for free at the moment.