Question 1

How long has your company been in business?

Accepted Answer

Since 2006, ALICOCO has been a formidable presence in the mineral processing industry. Throughout an impressive 18-year journey, we have reliably delivered a diverse range of spiral chutes meticulously engineered for the efficient processing of non-metals, ferrous metals, and non-ferrous precious metals.

Question 2

Where is your factory located? Is transportation convenient?

Accepted Answer

Our factory is ideally positioned in Baiyun District, Guangzhou City, Guangdong Province, China, offering excellent connectivity. With its proximity to Guangzhou Baiyun International Airport, reaching our facility is both seamless and convenient. We warmly welcome you to visit us and gain firsthand insight into our operations.

Question 3

What mineral processing solutions do you offer?

Accepted Answer

We provide a comprehensive suite of solutions for the roughing, cleaning, and scavenging of various minerals, including rutile, ilmenite, zircon sand, monazite, iron ore, and chromite, among others. Beyond quartz sand purification to base metal recovery, our expertise extends to tailings management post gravity separation of vanadium titano-magnetite. Our solutions cater to a wide array of mineral processing needs.

Question 4

Can you help customers do some beneficiation tests first to judge the feasibility of the mineral gravity beneficiation process?

Accepted Answer

Absolutely. We perform initial exploratory beneficiation tests using the client's ore samples. The insights obtained from these tests confirm the effectiveness of our equipment, ensuring informed decision-making.

Question 5

Can you provide a list of your users for us to visit and understand the usage of the equipment?

Accepted Answer

Due to confidentiality agreements with our users, we are unable to disclose specific details about their beneficiation technical solutions. However, we invite you to conduct your own experiments with your minerals to truly experience the capabilities of our equipment.

Question 6

Does the operation of splicing and assembling the whole machine require professionals?

Accepted Answer

We offer full support, including an instructional video that illustrates the assembly process. Should you need further assistance, we can send a specialist to provide on-site guidance. Typically, two workers can become proficient in the assembly within 2 hours and complete the installation within 8 hours.

Question 7

What's the price of your products?

Accepted Answer

We are committed to providing outstanding quality at attractive prices. Our products excel in quality at comparable price points to similar equipment. Likewise, for equivalent quality standards, our pricing remains unrivaled.

Question 8

How is the quality of your products?

Accepted Answer

Our equipment is crafted with a patented design and adheres to the highest enterprise standards. Each product is meticulously manufactured, exemplifying our steadfast dedication to unparalleled quality excellence.

Question 9

How long is the warranty period of your equipment? Does your company provide spare parts?

Accepted Answer

Our equipment comes with a robust 12-month guarantee (excluding fast-wearing parts), offering you peace of mind with every purchase. Furthermore, we pledge to supply essential spare parts at minimal cost for life, ensuring unmatched support and continuity.

Question 10

Service and Payment Terms?

Accepted Answer

We accept T/T payments. To secure your order, a 30% deposit is required upfront. The remaining 70% balance must be settled before delivery, in accordance with international trade standards. Rest assured, we will provide photographs of the finished product prior to dispatch, ensuring your satisfaction.

Question 11

If the customer pays the deposit, how long will it take for the factory to ship the goods?

Accepted Answer

If the item is in stock, dispatch occurs within 3 to 5 days. For out-of-stock items, shipping extends to 15-20 days, depending on the order quantity.

Question 12

What is the shipping method of the factory? How long can the customer receive the goods after the factory ships the goods?

Accepted Answer

Our goods are typically shipped by sea, following international standards. The ocean journey takes about 45 days. Although slower, this method ensures safe and cost-effective transport.

Question 13

What are the nearest seaports to the factory?

Accepted Answer

Our nearest seaports include Huangpu Port, Nansha Port, Guangzhou Inner Port, and Foshan Port, strategically located for optimal accessibility.

Question 14

Can I know the status of my order?

Accepted Answer

Absolutely. We are committed to keeping you informed with updates and photographs at various production stages of your order, allowing you clear insight into its progress.

Product profile

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Energy Saving

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Customized

Condition

After-sales Service

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Diameter(mm)

Pitch Space (mm)

Start Number

Turns/Start

Particle Size (mm)

Pulp Density (Ww)

Hourly Capacity of Single Head

Proportion of Heavy Ore(Ww%)

Applicable Stages

Transport Package

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Origin

HS Code

Production Capacity

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About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

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