How to maintain the reducer?

Check if the reducer has oil. If oil is missing after use, purchase and add the appropriate oil to ensure smooth operation.

What are the capacity limits for fresh and dry chili?

Capacity varies by model, ranging from 250kg/h for fresh chili and 120kg/h for dry chili up to 330kg/h and 180kg/h respectively.

What is the lead time for orders?

Lead time is one month during the off-season and 1-3 months during the peak season.

Commercial Green Pepper Stem Separator Cutter Machine Chili Stem Cutting Machine

Name: Commercial Green Pepper Stem Separator Cutter Machine Chili Stem Cutting Machine
Brand: Antler Automation Equipment (Suzhou) Co., Ltd.
SKU: 2133619425

Jiangsu, ChinaAntler Automation Equipment (Suzhou) Co., Ltd.

US$5,800.00-9,800.00

1 Set

Product profile

Customization

Available

After-sales Service

Online Support

Warranty

12 Months

Model NO.

50-2s

Type

Cutter

Voltage

380V

Power

1.1KW

Customized

Application

Fresh/Dry Chili /Pepper

Function

Stem Cutting

Raw Material

Stainless Steel

Feature

High Productivity

Advantage

Easy to Operate

Transport Package

Wooden Case

Specification

200-500kg/h

Trademark

ANTLER

Origin

China

HS Code

8438600000

Production Capacity

2000 Sets/Year

Key features

High Productivity: Capable of processing up to 330kg/h fresh chili and 180kg/h dry chili.

Dual Material Options: Available in Stainless Steel or Carbon Steel to suit different needs.

Customized Design: Fully customizable for fresh or dry pepper/chili stem cutting applications.

Easy Operation: Simple plug-in power and manual feeding process for user-friendly operation.

12 Months Warranty: Comes with a comprehensive 12-month warranty period for peace of mind.

Online Support: Dedicated online technical support available for troubleshooting and assistance.

Multiple Feeding Hoppers: Equipped with multiple feeding hoppers for efficient continuous processing.

Separate Outlets: Features distinct outlets for pepper/chili and stems for clean separation.

Company profile

Antler Automation Equipment (Suzhou) Co., Ltd.

Jiangsu, China

Business Type: Manufacturer/FactoryExport Year: 2023-01-02Nearest Port: shanghaiAverage Response Time: ≤4.84hTerms of Payment: LC, T/T, Western UnionInternational Commercial Terms(Incoterms): FOB, EXW, CFR, CIF

AI-Powered supplier vetting

SummaryThe supplier demonstrates broad customization and R&D capabilities, including recent new-product development, ODM services, technical engineering support, and documented design controls. It also reports OEM services for well-known brands, export activity, quality assurance, and structured corrective-action and complaint-handling procedures. However, it has no overseas agents or branches, warehouses, showrooms, or stated overseas service coverage, and it has not participated in offline trade shows. Manufacturing capacity has a documented weakness because no valid contract exists with related subcontractors. Financial records are referenced for 2021–2023, but the provided information does not include enough substantive financial indicators to assess credibility. Certification holdings and customer cases are not explicitly documented.

Supplier typeThe supplier has self-operated import and export rights and operates in industrial robot manufacturing and sales, intelligent robot R&D, and environmental protection equipment manufacturing. This supports classification as a manufacturer with technology-oriented industrial equipment capabilities, although the business-scope excerpt is incomplete.

After-Sales capabilityEngineers provide technical support for production and after-sales service, and the supplier lists debugging, maintenance, repair, training, and equipment installation as service offerings. However, it reports no overseas agents or branches and zero countries with overseas services, so the breadth of international after-sales coverage is limited or unclear.

R&D capabilityThe supplier reports new products within the past year, ODM services, full and flexible customization, engineers responsible for product design and technical support, and available R&D design-input, output, review, verification, and validation documents. It has no available SDK, but the documented product-development capabilities provide explicit evidence of innovation strength.

Production capacityFinished-product inspection instructions are available and uniformly followed, lead time is stated as one month in both peak and off-season, and quality-assurance and corrective-action procedures are documented. However, the factory has no valid contract with related subcontractors, which is an explicit weakness in manufacturing-capacity governance.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. The range is broad and is supported by reported R&D and ODM capabilities.

Client casesThe supplier states that it provides OEM services for well-known brands, which is direct evidence of at least one category of customer experience. However, no brand names, project details, volumes, or performance references are provided, so the depth and verifiability of customer cases remain limited.

Product Q&A

Q:Why does the equipment suddenly stop during operation?

It may stop due to foreign objects like iron wires, nails, or stones blocking the mesh, overfeeding causing jams, or issues with the extension spring and motor belt tension.

Q:How to fix the machine if it stops due to foreign objects?

Turn off the power, check the mesh and knives for stuck sharp objects, remove them, and ensure the path is clear before restarting.

Q:What should I do if the extension spring is too tight?

Adjust the extension spring to make it looser to prevent the machine from stopping unexpectedly.

Q:How to resolve issues caused by a tight motor belt?

Move the motor to loosen the belt tension, ensuring it is not too tight for proper operation.

Q:What if the motor itself is broken?

Remove the belt, start the motor directly. If it fails to work, the motor is broken and needs to be replaced with a new one.