Question 1

What is your MOQ?

Accepted Answer

Depends on the item, some are 50pc, some are 20pc.

Question 2

What is the loading port?

Accepted Answer

GUANGZHOU, SHENZHEN.

Question 3

What is your payment term?

Accepted Answer

T/T or online transactions. Generally, our payment term is FOB or EXW. If you want to do CIF or CFR, we can quote for you. We require a 50% deposit prior to manufacture and the balance prior to shipping.

Question 4

What is your delivery time?

Accepted Answer

Manufacture takes about 30-45 days (depending on the complexity of the order) after the deposit has been received. Then shipping time depends on where you would like your products shipped to. Stocked items will be faster.

Question 5

Can i visit your factory?

Accepted Answer

Sure. We warmly welcome you to visit our factory. Please contact us to make an appointment.

Question 6

Do you have the products in stock?

Accepted Answer

We have some in stock. Please enquire for what we have available.

Question 7

What are your warranty terms?

Accepted Answer

We provide a one year warranty for structure and workmanship.

Question 8

Can i order a sample from you?

Accepted Answer

Yes, we will charge double price for the sample with the excess put toward your main order when you place it.

Question 9

Can i use my own fabric or other materials?

Accepted Answer

Yes, please send the materials to our factory before the production. However, we are not responsible for the international delivery cost, any tax or delays caused by late arrival.

Question 10

How can I make a change or cancel my order?

Accepted Answer

Making a change to your order is only allowed before production. Once your order has been produced, the order cannot be cancelled or returned. If you require a small change, you may be charged extra according to the situation.

Question 11

How can I be certain the product is correct and up to standard?

Accepted Answer

Before we produce the products we will double check all the details with you. For large orders with minimal time restrictions we can make a sample first. If everything is correct, we will continue on to the production.

Question 12

How does your factory do quality control?

Accepted Answer

Our quality inspections will take place during each stage of the production process. Also, you are welcome to come to our factory to make an inspection before shipment. When you are satisfied with the product and make the payment, then we will make the shipment.

Question 13

What happens if my products are damaged?

Accepted Answer

If the products have been damaged during transportation from China to your destination, please take pictures and send the details to us. If you are concerned about damage occurring, we can purchase insurance for the shipping.

Product profile

Customization

Material

Style

Model NO.

Shape

Back Height

Seater

Seat Thickness

Armrest

Fixed

Rotary

Folded

Suitable for

Color

Customized

Condition

Treatment

Connect

Packing 1

Packing 2

Packing Size

Frame

Back & Seat

Capacity

Warrenty

Weather Resistance

Use

Application

Delivery Time

Environment

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

Product Q&A

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