Question 1

Q1: Are you a factory or trader?

Accepted Answer

A: We are a professional manufacturer of stainless steel sinks, one of the worlds largest and earliest PVD sink manufacturers, with production bases in Guangdong, China and Thailand, focusing on OEM for North American brands.

Question 2

Q2: How many years quality guarantee for your stainless steel sinks?

Accepted Answer

A: We provide 5 years quality guarantee

Question 3

Q3: What is your MOQ?

Accepted Answer

A: Our MOQ is 50 PCS per item per finish. Meanwhile, we stock some products in USA; you can directly buy small quantity if we have overseas stocks.

Question 4

Q4: Can your factory print our logo/brand on the product?

Accepted Answer

A: As an OEM manufacturer for North American brands, we can laser print customers logo. Customers need to provide a logo usage authorization letter.

Question 5

Q5: Can I visit you?

Accepted Answer

A: Yes. Our production bases are in Guangdong, China and Thailand. Welcome to visit; we look forward to meeting with you.

Question 6

Q6: What type of stainless steel sinks do you produce?

Accepted Answer

A: We mainly produce handmade stainless steel sinks popular in European and American markets, including undermount, topmount, apronfront and outdoor styles.

Question 7

Q7: What certificates do you have?

Accepted Answer

A: We have CUPC, NSF and CE certifications. Our factory has also passed QSA, CTPAT and RESA Audits.

Question 8

Q8: Can you customize stainless steel sinks?

Accepted Answer

A: Yes, we can customize any dimension, style and finish as per customers requirements for OEM orders.

Question 9

Q9: How can I get some samples?

Accepted Answer

A: We accept small sample orders for initial cooperation. The sample order includes sample costs and air freight costs.

Question 10

Q10: What to do if not satisfied with the quality?

Accepted Answer

A: Quality is our top priority. We strictly control quality and follow relevant audit standards to minimize defective rate. For defective products, please provide pictures/videos; we will compensate and eliminate the defect factors.

Question 11

Q11: Do you have warehouse? How to buy small quantity?

Accepted Answer

A: We have a warehouse in USA with stock. Contact our sales to check available products; our warehouse staff can deliver directly to your warehouse.

Question 12

Q12: What other services do you offer?

Accepted Answer

1. On time delivery.
2. One-stop OEM solution for stainless steel sinks, helping brand clients reduce costs.
3. 24-hour service support.
4. DDP service available, delivering directly from our factories to your warehouse.

Product profile

Customization

After-sales Service

Warranty

Model NO.

Material

Type for Basin

Shape

Notch

Sink Style

Style

Surface Treatment

Number of Holes

Color

Installation Type

Accessories

Thickness

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

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