Question 1

Are you a manufacturer or trader?

Accepted Answer

We are a professional manufacturer for faucets since 2010.

Question 2

What is the warranty period?

Accepted Answer

We provide 5 years quality guarantee for faucet.

Question 3

What is the MOQ?

Accepted Answer

Our MOQ is 200PCS per item per finish, for the first trial order or some regular products, the quantity can be 50 pcs. Meanwhile, we stock some products in USA, you can also directly buy from us for small quantity if we have stocks overseas.

Question 4

Can you print our logo on the product?

Accepted Answer

Our factory can laser print customer's logo on the product. Customers need to provide us a logo usage authorization letter to allow us to print customer's logo on the products.

Question 5

Can I visit your factory?

Accepted Answer

Yes. Our factory is in Heshan city, Guangdong Province, China. Welcome to visit our factory, look forward to meeting you.

Question 6

How many finishes do you have?

Accepted Answer

We have more than 20 different finishes for our customers: Chrome, Brushed Nickel, Polished Nickel, ORB, Matte Black, Brushed Black, Gunmetal Black, Ice Black, Brushed Gunmetal Black, Gold, Champaign Gold, Rose Gold, Matte Gold, Brushed Gold, Champaign Bronze, Bronze, etc.

Question 7

How can I get samples?

Accepted Answer

We can accept small order at the first cooperation and make production once we confirm the sample order. The sample order will include the sample costs and air freight costs.

Question 8

What certificates do you have?

Accepted Answer

We have CUPC, Watersense and CEC (California standard) certificates for North American market, WRAS certificate for UK, and CE certificate for European market.

Question 9

What to do if not satisfied with the quality?

Accepted Answer

Quality is our first priority for running our business. We strictly control product quality, and strictly follow up ISO 9001 and S6 system to minimize the defective rate. In case you find out any defective products, pls kindly let us know and provide the relevant pictures/vedio for reference, we will compensate for you and find out the root reason to eliminate the defective factor ultimately.

Question 10

Do you have a warehouse? How can I buy small quantities?

Accepted Answer

We have warehouse in USA and stock some of our products there, you can reach our sales person to check what you can buy from us directly, and our warehouse staff can handle the transportation to your warehouse directly.

Question 11

What other services do you offer?

Accepted Answer

1. On time delivery. 2. One-stop solution for bath and kitchen products, we help many builders to consolidate products into one container to minimize their cost and win bigger profit. 3. 24-hour ready to serve you. 4. DDP service available, deliver from our factory directly to your warehouse.

Product profile

Customization

After-sales Service

Warranty

Model NO.

Material

Structure

Surface Treatment

Style

Outlet Style

Opening Way

Pull Out Spray

Number of Handles

Function

Purified Water Outlet

Hot and Cold Water

360 Swivel

Installation Type

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

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