Question 1

Are you a factory or trader?

Accepted Answer

We are a highly professional faucet and sink manufacturer with more than 11 years of practical experience.

Question 2

How many years of quality guarantee for your sinks?

Accepted Answer

We provide 5 years of quality guarantee.

Question 3

What is your MOQ?

Accepted Answer

Our MOQ is 50PCS per item per finish. Besides, we keep a moderate storage in our warehouse in the US to save time for our customers with small quantity needs, if we have stocks overseas.

Question 4

Can your factory print our logo/brand on the product?

Accepted Answer

Our factory can laser print customer's logo on the product. Customers need to provide us a logo usage authorization letter as an official proof of permitting us to print customer's logo on the products.

Question 5

Can I visit you?

Accepted Answer

Yes. Our factory is located in Zhongshan, Guangdong Province, China. Welcome to visit our factory and look forward to your inspection.

Question 6

How do you produce PVD Nano sinks?

Accepted Answer

We have highly-functional PVD equipments in our factory to proceed the full PVD Nano process .

Question 7

How many colors for your PVD Nano sinks?

Accepted Answer

Four different colors. Pewter, gunmetal black, rose gold and matte gold color.

Question 8

What dimension of the kitchen sinks you can provide?

Accepted Answer

Actually we can customize any dimension customers want.

Question 9

How can I get some samples?

Accepted Answer

Before our first cooperation, you can place a simple order at first, and the production arrangement will be made once we confirm that sample order. The sample order will include the sample costs and air freight costs.

Question 10

What certificate do you have?

Accepted Answer

CUPC certificate for North American market and CE for European market.

Question 11

What to do if not satisfied with the quality?

Accepted Answer

Quality is always the priority of our business. We strictly control our product quality by following up ISO 9001 and S6 system to minimize the defective rate. In case of any defective products, pls kindly let us know and provide the relevant pictures and video for reference. We will compensate for you and find out how to eliminate the defective factor ultimately.

Question 12

Do you have warehouse? How can I buy several products and not big quantity?

Accepted Answer

We have warehouse in USA and stock some of our products there, you can reach our sales person to check what you can buy from us directly, and our warehouse staff can handle the transportation to your warehouse directly.

Question 13

What other service you can offer?

Accepted Answer

1. On time delivery. 2. One-stop solution for bath and kitchen products. We helped many builders to consolidate products into one container to minimize their cost and win bigger profit. 3. 24/7 service. 4. DDP service available; directly deliver products from our factory to your warehouse.

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