Question 1

Are you a factory or trader?

Accepted Answer

We are a professional manufacturer for faucets/sinks since 2010.

Question 2

What is your MOQ?

Accepted Answer

Our MOQ is 50PCS per item per finish, for the first trial order or some regular products, the quantity can be shorted to 50 pcs. Meanwhile, we stock some products in USA, you can also buy from us for small quantity directly if we have stocks overseas.

Question 3

Can your factory print our logo/brand on the product?

Accepted Answer

Our factory can laser print customer's logo on the product. Customers need to provide us a logo usage authorization letter to allow us to print customer's logo on the products.

Question 4

What dimension of the kitchen sinks you can provide?

Accepted Answer

Actually we can customize any dimension as per customer requirement.

Question 5

What certificate do you have?

Accepted Answer

We have CUPC certificate for North American market and CE for European market.

Question 6

What to do if not satisfied with the quality?

Accepted Answer

Quality is our first priority for running our business. We strictly control product quality, and strictly follow up ISO 9001 and S6 system to minimize the defective rate. In case you find out any defective products, pls kindly let us know and provide the relevant pictures/vedio for reference, we will compensate for you and find out the root reason to eliminate the defective factor ultimately.

Question 7

Do you have warehouse? How can I buy several products and not big quantity?

Accepted Answer

We have warehouse in USA and stock some of our products there, you can reach our sales person to check what you can buy from us directly, and our warehouse staff can handle the transportation to your warehouse directly.

Question 8

What other service you can offer?

Accepted Answer

1. On time delivery 2. One-stop solution for bath and kitchen products, we help many builders to consolidate products into one container to minimize their cost and win bigger profit 3. 24-hour ready to serve you 4. DDP service available, deliver from our factory directly to your warehouse

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