CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 3 Years CertifiedNearest Port: Shenzhen PortAverage Response Time: ≤1.35h
AI-Powered supplier vetting
SummaryDongguan Astrand Electronic Technology Co., Ltd. is a national high-tech enterprise specializing in the design, R&D, production, and sales of testing instruments. The company offers advanced customization capabilities and has a focus on innovation. However, it appears to have limited quality control personnel and lacks formal procedures for service capability assessment and customer complaint handling. The company does not hold any certifications for supplier management systems and lacks overseas warehouse and showroom capabilities.
Supplier typeThe supplier is a national high-tech enterprise involved in the R&D, production, and sales of testing instruments, originating from the USA.
CertificationsThe supplier does not hold any certifications for supplier management systems.
After-Sales capabilityThere are no written procedures or records for service capability assessment or handling customer complaints.
R&D capabilityThe company emphasizes innovation as a core value and offers advanced R&D capabilities, including 3D software design services.
Production capacityThe supplier operates only one production line, indicating limited production capacity.
Customization capabilityThe supplier provides extensive customization services, including full and minor customizations, based on samples and designs.
Product Q&A
Q:What is your warranty?
A:
12 months product warranty, but lifetime for services. Free accessories will be provided if any performance failure occurs within 12 months caused by non-human damage.
Q:How-to vedio provided ?
A:
Yes, if required, our engineers will record a specialize how-to video for you.
Q:1.Are your company a trading one or a factory?
A:
Yes, we are a manufactured factory+ trade (integration),15 years focusing on test instruments field,7 years exporting experience.,warmly welcome to visit our plant(factory), we also support OEM and ODM.
Q:After an order is placed, when to deliver?
A:
Generally about 15~25 working days, If we have stock, we can arrange the shipment within 3 days. Please be awared that our production lead time depends on specific items and item quantities.
Q:What about the warranty with after - sales services?
A:
12 months warranty. Besides,we can help you to repair your problem controller freely,even it's not from our factory. What you need to do is to send us the controller. After the warranty, the professional after-sale service team will provide perfect technical support,and help customer solve problems encountered while using our product, handles guest problems and complaints in a professional and timely.