Question 1

Where is your location?

Accepted Answer

We are located in Qingdao City of China and are closed to Airport. It takes 30minuts by car from Liuting Airport our company.

Question 2

How long has the company been established?

Accepted Answer

AT INDUSTRY was established in 2009. There is 6 years exporting experiences.

Question 3

Which countries do you export to?

Accepted Answer

U.S.A, Germany, France, Italy, UK, Brazil, Middle east of Asia, Thailand,

Question 4

How long does it take to receive samples?

Accepted Answer

a) Pattern:30-45days after order b) Sample:30days after pattern finishing. c) The lead time is the general production period and does not include the transportation time.

Question 5

How long is the manufacturing lead time?

Accepted Answer

Mass Production: 90days after sample approval by yours. The lead time is the general production period including the transportation time. We could make some special production arrangement effectively if customer has urgent need.

Question 6

What basis can we buy goods?

Accepted Answer

We generally offer customers prices FOB& CIF (Carriage, Insurance & Freight). The CIF includes the freight cost to your nominated sea port. We do provide clearance of goods which needs to be handled by a local freight forwarder. All local costs and taxes are the responsibility of the buyer. We are happy to offer advisement on shipping if required.

Question 7

What are the payment terms?

Accepted Answer

Payment terms are negotiable and will improve for long term customers. During the initial stages, we request 50% of tooling fee in advance with the balance payable on acceptance of samples. Production orders can be negotiable. We prefer 50% deposit and the balance by T/T before sails. But sometimes T/T 30 days after sails would also acceptable.

Question 8

How long does it take to ship goods from China by sea?

Accepted Answer

It takes about 5 weeks to European ports plus 1 week customs clearance, so you can get the container within 6 to 7 weeks. It takes about 2 weeks to east coast and 3 weeks to west coast US ports. All sea goods are shipped from Qingdao Port.

Question 9

How long does it take to ship goods from China by air?

Accepted Answer

It takes about 7 days to all major destinations.

Question 10

Can we visit the factory to conduct an audit?

Accepted Answer

Yes, you are welcome to visit our partner factory by prior agreement.

Question 11

How do we retain client confidentiality?

Accepted Answer

We are happy to sign Confidentiality Agreements with customers and will honor them.

Question 12

Which languages do we do business in?

Accepted Answer

Although we do business with many countries around the world, we can only communicate effectively in Chinese English. All information supplied should therefore be supplied in this form.

Question 13

Is there a minimum volume of business required to conduct international purchasing?

Accepted Answer

There are no minimum volumes, but the prices of the goods, plus the fixed costs of importing makes it more economical to buy in high volumes. All potential customers will be assessed on an individual basis to determine if it appears a viable option for all parties to develop a relationship.

Question 14

What type of parts you are specialized in?

Accepted Answer

Our business contains two areas, one is for construction precast including lifting system, rigging hardware metal parts. Another is customized metal business of quality sand castings, investment castings, lost foam castings, hot forgings, cold forgings, stampings, machined parts, injectionmolded plastics parts, etc.

Question 15

Which kind of equipments do you have?

Accepted Answer

Forging friction press 160Ton, 300Ton, 630Ton, 1200Ton Casting furnace of 200kg, 500kg,1000kgs, 2000kgs Press of 63ton, 120tons CNC Machining center CNC Vertical Lathe CNC Lathe center Boring machine Drilling machine

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