SummaryThe supplier is a trading company engaged in the import and export of machinery and technology, but lacks substantial manufacturing and quality control capabilities. They offer flexible customization and have introduced new products in the past year, indicating some innovation capacity. However, they do not provide ODM or OEM services for popular brands and have limited after-sales service procedures. Financial credibility appears consistent, but there is no clear evidence of certifications or robust quality assurance mechanisms. The company primarily exports to Eastern Europe, Southeast Asia, and Western Europe.
After-Sales capabilityThe supplier claims to provide fast after-sales service, but lacks written procedures or records for corrective and preventive actions.
Financial creditThe supplier has consistent financial data over the past three years, suggesting stable financial capacity.
R&D capabilityThe supplier claims to have launched new products and offers customization, indicating some level of innovation.
Production capacityThe supplier does not offer ODM services or manage overseas warehouses, and has no in-stock service capacity.
Customization capabilityThe supplier provides flexible and full customization services, including from designs and samples.
Product Q&A
Q:What is the delivery period?
A:
After receiving the initial payment, the goods will be ready for delivery within 20 days. The rest time depends on the distance and transport method which need to be negotiated.
Q:What is the payment terms can you accept?
A:
30% initial payment, 70% balance payment when the goods are ready for delivery by T/T.
Q:How long is the product guarantee or warranty?
A:
We provide 12 months quality guarantee, and lifelong technical support.
Q:What kind of service could you provide?
A:
1) Pre-sale service: we could assist you finding the suitable equipment according to your requirement. 2) On-sale service: we strictly follow the commercial rules, contract signing, following the production process, controlling the goods quality, tracking the goods delivery, guaranteeing you receive the qualified goods safely. 3)After-sale service: we provide some consumables with the equipment; We have operation manual for instructing the basic installation and operation; video guidance for tro
Q:Can we have the special order like specification change, logo making?
A:
Yes, we accept the customization. We can make it clear in the contract and then our technical start design and production as per your requirement. For more details, kindly please contact us or send us inquiry, we'll reply you within 8 hours. Hope we can reach a mutual success.
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