CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Full Customization CertifiedExport Year: 20 years CertifiedNearest Port: Qingdao PortAverage Response Time: ≤1.98h
AI-Powered supplier vetting
SummaryThe supplier lacks a valid manufacturing contract and in-stock service capacity but offers ODM and OEM services. It holds ISO certifications and can conduct fire drills, indicating some commitment to quality and safety. The supplier has no recent product innovations or overseas presence, but it does have customization capabilities. It lacks a formal system for managing customer complaints and supplier assessments.
CertificationsThe supplier holds ISO9001:2015, ISO45001:2018, and ISO14001 certifications, indicating compliance with quality and environmental standards.
After-Sales capabilityThere are no written procedures for handling customer complaints, suggesting a lack of formal after-sales service capability.
R&D capabilityNo new products were launched last year, and there is no R&D capability with SDK availability, indicating limited innovation.
Production capacityThe supplier lacks a valid contract for manufacturing capacity and has a wide range of lead times.
Customization capabilityThe supplier provides full customization services, private mold designs, and 3D software design services.
Product Q&A
Q:What installation support do you provide?
A:
At the client's request, Hongji can provide installation Technicians to supervise and assist in the assembly and commissioning of the equipment.
Q:What is the warranty period and coverage?
A:
The warranty period for all of XKJ GROUP's structural and mechanical equipment is one year. The warranty period for all electric motors is half one year. Wear parts are not covered by warranty unless the component part is found to be flawed.
Q:What information is needed for a quotation?
A:
Hi, if you want us recommend a suitable type for you; please let us know as follows: 1).the capacity (tons per hour) 2).output size 3).material type
Q:What business services do you offer?
A:
Many thanks for your trust, we can provide you with proposal chart for complete production lines, spot inspection and operator training according to your demands and the conditions of applied spot, we can help you choose the right equipment ,drilling rig ,loader ,trucks ,excavators and so on .
Q:What is your after-sales service response time?
A:
All equipment manufactured by XKJ GROUP is of the highest standard and very rarely have our clients experienced any mechanical problems. Should any problems occur, our team of Engineers and Technicians will respond within12 hours of notice by the client.
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