Question 1

What plastic materials do you supply?

Accepted Answer

We supply full range of plastic raw materials, including PP, PE, ABS, PC, PVC, EVA and modified plastics. Industrial grade, food grade and injection grade are all available.

Question 2

Can I get free samples?

Accepted Answer

Yes, we can provide free samples, customers only need to bear the freight cost.

Question 3

Are your products original factory genuine?

Accepted Answer

All goods are original authentic with complete factory certificates and quality inspection reports.

Question 4

What is your delivery method?

Accepted Answer

We support LCL, full truck, container shipping and nationwide door-to-door delivery.

Question 5

How long is the delivery time?

Accepted Answer

In stock goods can be delivered within 1-3 working days; customized materials take 5-7 working days.

Question 6

Can you provide packaging and transportation one-stop service?

Accepted Answer

Yes. Professional moisture-proof and reinforced packaging, full tracking of logistics, safe and damage-free delivery.

Question 7

What payment terms do you accept?

Accepted Answer

We accept T/T, bank transfer, and flexible payment terms for long-term cooperative customers.

Question 8

Can I mix different materials in one order?

Accepted Answer

Yes, mixed order and one-stop container loading are supported.

Question 9

Is there a minimum order quantity?

Accepted Answer

Small trial order and bulk order are both welcome, no strict MOQ restriction.

Question 10

What if the goods have quality problems?

Accepted Answer

We provide professional after-sales support. If any quality problem confirmed, we support return, replacement or full refund.

Question 11

Do you provide long-term technical support?

Accepted Answer

Yes, we offer material selection suggestion and technical support for your production all the time.

Question 12

Can you keep stable supply for long-term cooperation?

Accepted Answer

We have sufficient spot inventory and stable factory channels, supporting long-term stable supply all year round.

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About Our Factory & Business Background

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Our Industry Experience & Global Business Record

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