Question 1

Are you a manufacturer?

Accepted Answer

Yes, we are a third-generation family business headquartered in Beijing, China, specializing in professional furniture manufacturing, with decades of industry experience. Our products are highly favored by consumers, trusted for their quality, and are competitively priced.

Question 2

What is the scale of your factory?

Accepted Answer

Our direct factories occupy a total of 140000 with more than 200 workers.

Question 3

What are your main products?

Accepted Answer

Our main products are customized as customers' requirement, which include living room, bedroom, dining room, kitchen, hotel furniture. We are offering you one stop solution, saving your time and expenses.

Question 4

Can I choose the color?

Accepted Answer

Yes, we have a huge variety of colors and materials for your own selection.

Question 5

Can I change the size of the product?

Accepted Answer

Yes you can change the size of the products as per your exact requirements and at the same time, we have our own standard size for all the products as well.

Question 6

What is your minimum order quantity (MOQ)?

Accepted Answer

It depends on the designs that you choose. Normally, we do not ask for MOQ (Minimum Order Quantity).

Question 7

Can I buy samples before placing orders?

Accepted Answer

Yes we can offer you samples before the orders but you will have to pay for the samples.

Question 8

What is the production lead time?

Accepted Answer

It depends on the designs that you choose. Normally, our products can be ready for delivery from 7 days - 60 days.

Question 9

Do you provide a warranty?

Accepted Answer

Yes, our warranty is 1 years, we are proud of our quality since each department we have professional QC teams. We would requs detailed images of any problems or warranty claims - provided emails with detailed pictures are sent, we will dispatch replacements at our cost to repair the products or alternatively supply replacements in subsequent orders. In some special cases we may turn to a discount as a solution.

Question 10

What is the ordering process?

Accepted Answer

It depends on you are buying for regular items or customized items. If going for regular one. We can offer you the price immediately. When it goes for customization, we need details of your requirement. And the process will be as below: Inquiry--sending us your requirement (layout, designs, etc)-- choosing designs you like and offering you proposals of each area of your project-- 3d rendering if needed-- confirmation of orders-- deposit payment--production-- delivery.

Product profile

Customization

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Model NO.

Number of Layers

Characteristics

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Design

Size

Transport Package

Specification

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Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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