CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 10 Years CertifiedNearest Port: Shanghai PortAverage Response Time: ≤15h
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SummaryThe supplier is a trading company located in Zhangjiagang, focusing on manufacturing and trade of plastic-related machinery and products. They have strong international recognition under the Yusheng brand. They hold ISO 9001-2008 and CE certification, indicating a commitment to quality standards. However, they lack structured after-sales service procedures and R&D capabilities, with no new products developed recently. Financial data from recent years is available, suggesting stability, but specific metrics are not detailed. They offer flexible customization and ODM services but do not engage in OEM services for popular brands.
CertificationsThe supplier holds ISO 9001-2008 Quality Management and CE Certificate Compliance, supporting their commitment to quality standards.
After-Sales capabilityWhile the company emphasizes after-sales service, there are no written procedures or records for handling customer complaints effectively.
R&D capabilityDespite a focus on technology innovation, the supplier has not developed new products recently and lacks SDK availability, limiting their R&D innovation capacity.
Customization capabilityThe supplier offers flexible customization and ODM services, showcasing their ability to meet specific customer needs.
Product Q&A
Q:What is the warranty period?
A:
We provide a one-year warranty for quality. Any damage except wrong operation is repaired freely, but travel and hotel expenses are borne by the buyer.
Q:Do you provide installation services?
A:
Yes, we offer free installation and commissioning services. Our engineers will stay until you agree the machine is working properly.
Q:Is training included?
A:
Yes, our engineers will train your staff at your factory or via video during installation. They will not leave until your staff can operate the machine normally.
Q:How fast is your response to malfunctions?
A:
Once you inquire about a malfunction, we will reply within 24 hours.
Q:What documents are provided?
A:
We provide the manual, specification, material reports, GMP authentication documents, and related videos.
Send Inquiry
*To:Zhangjiagang Yusheng Machinery Co., Ltd.
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