Question 1

What is the standby power and prime power of this generator set?

Accepted Answer

Standby power is 1815kVA(1452kW), prime power is 1650kVA(1320kW), powered by Baudouin 16-cylinder diesel engine.

Question 2

What is your MOQ and FOB price range?

Accepted Answer

MOQ is 1 unit, FOB price USD 39800-42800, better unit price for bulk orders over 2 units.

Question 3

Is this open type generator as shown in the picture? Can I make silent canopy version?

Accepted Answer

Standard is open frame unit, we can customize silent container canopy, ATS control cabinet, parallel cabinet on demand.

Question 4

What is the engine model and configuration of the generator?

Accepted Answer

Equipped with Baudouin 16-cylinder industrial diesel engine, copper brushless alternator, intelligent control panel.

Question 5

How long is the warranty period for the genset?

Accepted Answer

12 months or 1000 running hours warranty (whichever comes first), lifelong spare parts supply and technical guidance.

Question 6

Can you provide factory test report and export certification?

Accepted Answer

Yes, we supply factory load test report, CE, ISO certification, commercial invoice, packing list for customs clearance.

Question 7

Does the unit support automatic start and automatic switch for mains failure?

Accepted Answer

Optional ATS automatic transfer switch, it can auto-start when grid power cut and auto-shutdown after power recovery.

Question 8

Which port can we do FOB shipment?

Accepted Answer

Mainly FOB Qingdao Port, FOB Shanghai Port, we can arrange inland trucking to designated Chinese port as your request.

Question 9

Can multiple generator sets be connected in parallel for grid connection?

Accepted Answer

Parallel control system is optional for multiple high-power gensets parallel connection with unified voltage and frequency regulation, perfect for large power station projects.

Question 10

What spare parts and tools are delivered together with the unit?

Accepted Answer

Standard accessories include maintenance tools, filter spare parts, operation manual, shock absorber pads and pipeline fittings for installation and basic maintenance

Question 11

What is your production and delivery lead time?

Accepted Answer

Standard open type units can be delivered within 7 working days for stock items; customized silent or container type needs 15-20 working days production lead time..

Question 12

What payment terms do you accept? Is L/C available?

Accepted Answer

T/T deposit is our regular term, irrevocable sight L/C is acceptable. Specific payment terms can be confirmed via business negotiation.

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