Question 1

What is the main raw material of your flexible stone?

Accepted Answer

It is made from 90% recycled modified inorganic mineral powder (clay, stone powder, ceramic tailings) plus a small amount of non-toxic water-based polymer additives, no formaldehyde or radioactive substances.

Question 2

Can flexible stone be installed directly on existing old tiles without demolition?

Accepted Answer

Yes. It can be directly pasted on intact old tiles, cement walls and paint surfaces without large-scale wall chiseling, cutting renovation waste by over 70% and shortening the project period by 40%.

Question 3

Is flexible stone suitable for high-rise exterior walls? Will it fall off easily?

Accepted Answer

Absolutely. Its weight is only 3-8kg per sqm, far below the load limit of high-rise exterior walls. With special adhesive, it has a bonding strength 2 to 3 times higher than traditional tiles, completely eliminating the high-altitude falling hidden danger.

Question 4

How long is the outdoor service life of flexible stone?

Accepted Answer

With anti-UV and anti-aging coating, it can stably resist extreme weather, acid rain and salt spray, with a verified outdoor service life of over 20 years.

Question 5

What is the fire rating of your flexible stone?

Accepted Answer

It reaches the highest A1 non-combustible level. It will not burn or release toxic smoke when exposed to high temperature, fully meeting the fire protection requirements of schools, hospitals, shopping malls and other public buildings.

Question 6

Can flexible stone be used on curved walls, columns and irregular facades?

Accepted Answer

Yes. It can be bent around a 20mm diameter rod without cracking, perfectly fitting curved surfaces, arches, Roman columns and other complex shapes that traditional hard tiles cannot handle.

Question 7

How much faster is the installation of flexible stone than traditional tiles?

Accepted Answer

Two skilled workers can lay 300sqm per day, 3 times the efficiency of traditional tile installation. It does not require wet cement mortar, no curing period, and can be put into use immediately after pasting.

Question 8

Does flexible stone have color difference between different batches?

Accepted Answer

Our strict color management system controls the batch color difference within the visual non-perceivable range. We will provide unified batch numbering for large orders, and pre-supply color samples for confirmation before mass production.

Question 9

Can you provide customized patterns, sizes and colors for projects?

Accepted Answer

We support full customization. You can provide design drafts, reference stone samples or specific size requirements, and our R&D team will complete the proofing within 3-7 working days to match your project style.

Question 10

What certifications do your products have?

Accepted Answer

We have obtained ISO 9001 quality management system certification, EU CE certification, SGS fire and environmental performance test report, and the products meet the green building material access standards of more than 120 countries and regions.

Question 11

Can flexible stone be used in wet areas like bathrooms and kitchens?

Accepted Answer

Absolutely. Its surface has a water absorption rate below 5%, with a dense anti-seepage coating that resists mold and stains. It is fully suitable for bathroom walls, kitchen backsplashes and other high-humidity scenarios, and daily cleaning only needs a simple wipe with a damp cloth.

Question 12

What is the minimum order quantity (MOQ) for bulk project orders?

Accepted Answer

The standard MOQ for regular in-stock patterns is 500 square meters. For fully customized patterns and special sizes, the MOQ is 1000 square meters.

Question 13

How do you pack the products for long-distance international shipping?

Accepted Answer

We use shockproof pearl cotton to wrap each panel individually, then place them in reinforced export cartons with corner protectors. The outer layer can also be customized with fumigation-free wooden pallets according to client requirements, ensuring zero breakage rate during long sea and land transportation.

Question 14

Can flexible stone be used on furniture surfaces and craft decoration?

Accepted Answer

Yes. Its ultra-thin 2-3mm thickness and excellent flexibility make it perfect for covering cabinet surfaces, door panels, background wall decorations, art installations and even luxury packaging boxes. It can create a high-end natural stone texture at a very low cost.

Question 15

What after-sales support can you provide for large projects?

Accepted Answer

We provide free installation guidance videos, on-site technical engineer support for super-large projects.

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