What happens if the machine has problems during warranty?

During warranty, we provide free normal spare parts once machine has probem.

Do you provide technical support after warranty expires?

When machine out of warranty, Caide still provide free technical support and spare parts charged to customers.

How quickly do you solve machine problems?

Caide will solve customer's machine problem within 24 hours from the time problem raised.

Wd-12b Manual Solid Line Indentation Machine Paper Processing Creasing Machine

Name: Wd-12b Manual Solid Line Indentation Machine Paper Processing Creasing Machine
Brand: Hangzhou Caide Office Equipment Co., Ltd.
SKU: 2210972795

Zhejiang, ChinaHangzhou Caide Office Equipment Co., Ltd.

US$45.00

1-99 Pieces

US$40.00

100+ Pieces

Product profile

Customization

Available

After-sales Service

Online

Warranty

1 Year

Model NO.

WD-12B

Transport Package

Wooden Case

Specification

380*600*123mm

Trademark

Colordowell

Origin

China

Production Capacity

Other

Key features

1-Year Warranty Coverage: Covers all mechanical defects with free normal spare parts during the warranty period.

24-Hour Problem Resolution: Technical team solves customer machine problems within 24 hours from the time raised.

Flexible Customization Options: Offers full customization, minor customization, and customization from samples or designs.

ISO9001:2015 Certified: Manufacturing process certified by ISO9001:2015 for quality management standards.

100% Finished Product Inspection: Every product undergoes visual inspection by packing staff before shipment.

Global Service Network: Strong distribution network covering Asia, South America, Europe, and worldwide VIP tracking.

CE Product Certification: Product meets CE safety and quality standards for international markets.

Fast Delivery Availability: 3-day delivery for ready stock; 7-15 days for custom orders depending on demand.

Company profile

Importers and ExportersHigh Repeat Buyers ChoiceYears of Export ExperienceODM Services

Hangzhou Caide Office Equipment Co., Ltd.

Zhejiang, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 11 years CertifiedNearest Port: Shanghai Port; Ningbo PortAverage Response Time: ≤5.78h

AI-Powered supplier vetting

SummaryThe supplier is a combined manufacturing company with self-operated import/export rights, 11 years of export experience, and exports representing 41%–50% of total sales. It reports three production lines, annual outputs of 6,000 paper cutters and 1,000 glue binders, and markets covering multiple regions. Customization and ODM services are available, with new products reported in the past year. Quality and supplier-management procedures are documented, but finished-product inspection is performed by packing staff and quality staffing is limited. The supplier holds ISO 9001:2015 and CE-related certification capabilities. Overseas service infrastructure is limited: it has no overseas warehouse, showroom, agent, or branch, though it has attended PRINT CHINA 2023. Financial records are indicated for recent years, but the provided information does not establish financial strength. No SDK, popular-brand OEM service, or recent fire-drill activity is reported.

Supplier typeThe supplier is identified as a combined company and has self-operated import/export rights, 11 years of export experience, and exports accounting for 41%–50% of total sales. This supports classification as an established manufacturing and export-oriented supplier.

CertificationsThe supplier reports an ISO 9001:2015 certificate and CE product certification capability. These are explicit certification indicators, although the slices do not provide certificate scope, validity dates, or issuing-body details.

After-Sales capabilityThe supplier has no overseas warehouse, showroom, agent, or branch, and reports zero countries with overseas services. Its only stated offline service presence is participation in PRINT CHINA 2023, so direct overseas after-sales infrastructure is not demonstrated.

R&D capabilityThe supplier reports new products within the past year, ODM service, and two years of R&D engineer experience in the stated information. However, it has no available SDK, and the limited R&D staffing information prevents a strong assessment of broader innovation depth.

Production capacityThe supplier operates three production lines and reports annual output of 6,000 paper cutters and 1,000 glue binders. It also lists an assembly line and drilling and milling machines, providing explicit evidence of manufacturing capability, although quality staffing is fewer than five and only one quality assurance/control inspector is specified.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization, and also provides ODM services. The breadth of stated customization options is a clear capability advantage.

Product Q&A

Q:Are you a trading company or manufacturer?

We are factory.

Q:How long is your delivery time?

Generally it is 3 days if we have machines in our factory ready for shipment. or it will take about? 7-15 days if there are no machines in our factory ready for shipment . The delivery time is different for orders with different demand

Q:Do you provide samples? is it free or extra?

Yes, we could offer the sample .? It should be chaged before shipping

Q:What is your terms of payment?

Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.

Q:What is the warranty period?

Caide Provide 15 months warranty for all customers.