Question 1

Are you a direct manufacturer or a trading company?

Accepted Answer

We are a direct factory located in Yangzhou, Jiangsu, with our own production workshop, welcome to visit us at any time.

Question 2

Can you customize poles according to our design drawings?

Accepted Answer

Yes, we support full customization of size, structure, surface treatment and other parameters, and can adjust based on your drawings.

Question 3

What is your minimum order quantity?

Accepted Answer

We accept small trial orders, even 1 piece for testing can be arranged.

Question 4

How long is your production lead time?

Accepted Answer

For standard products, it is usually 10-15 working days after deposit; for customized bulk orders, it depends on the order quantity, we will confirm the specific delivery date when placing the order.

Question 5

What payment methods do you accept?

Accepted Answer

We accept T/T, Western Union and other common payment methods, the specific terms can be negotiated.

Question 6

How do you pack the products?

Accepted Answer

We use standard export packing, usually with plastic film or woven cloth wrapping to avoid scratches during transportation, and can adjust packaging according to your requirements.

Question 7

Can you arrange shipping to our port or project site?

Accepted Answer

Yes, we can cooperate with reliable forwarders to arrange FOB, CIF according to your needs.

Question 8

What is the warranty period of your products?

Accepted Answer

Our poles usually come with a 5-10 year warranty, during the warranty period, we will provide free replacement for quality problems caused by production.

Question 9

Do you provide supporting accessories like light fixtures and bases?

Accepted Answer

Yes, we can provide matching accessories according to your needs to achieve one-stop procurement.

Question 10

What standards do your products meet?

Accepted Answer

All our products are produced in strict accordance with Chinese national standards, and can also meet other international standards you require.

Question 11

Can I get a sample before placing a bulk order?

Accepted Answer

Yes, we can provide samples, you only need to bear the sample cost and freight, the sample fee will be refunded when you place the bulk order later.

Question 12

How do you handle quality problems after delivery?

Accepted Answer

Our after-sales team will respond within 24 hours after receiving your feedback, we will provide video guidance, send replacement parts or negotiate other solutions according to the actual situation.

Question 13

Can you help us with product design if we don't have drawings?

Accepted Answer

Yes, our professional technical team can provide design solutions according to your specific usage requirements and parameter requirements.

Question 14

What surface treatment options do you provide?

Accepted Answer

We provide overall hot-dip galvanizing, and optional powder coating or spray painting on this basis, you can choose according to your needs.

Question 15

Can you provide inspection reports before shipment?

Accepted Answer

Yes, we can provide factory inspection reports, material test reports and other documents as required, and also accept third-party inspection arranged by you.

Product profile

Customization

Power Supply

Color Temperature

Model NO.

Lamp Body Material

Power

Application

IP Rating

Certification

Input Voltage

With Light Source

LED Chips Brand

Shape

Height

Steel Grade

Tickness

Design

Surface Treatment

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Zinc Thickness

Tolerance of Dimension

Usage

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Color

Structure

Powers 2

Powers

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Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

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