Question 1

What are your terms of payment?

Accepted Answer

We accept a variety of payment methods including PayPal, Western Union, T/T in advance, or LC. Before you settle the final payment, we ensure transparency by sharing product and packaging photos for your endorsement. We are committed to transparency by sharing product and package photos before you settle the balance.

Question 2

What are your terms of delivery?

Accepted Answer

We offer an extensive selection of incoterms such as EXW, FOB, CFR, CIF, and DDU to align with your specific delivery preferences.

Question 3

What is your sample policy?

Accepted Answer

We are delighted to provide samples when available in stock. Please be informed that the customer is responsible for both sample and courier costs, ensuring fairness and transparency in the transaction. The responsibility for the courier cost is borne by the customer, upholding fairness.

Question 4

Do you test all your goods before delivery?

Accepted Answer

Absolutely, we uphold a rigorous 100% testing protocol on all goods prior to dispatch. This stringent quality control ensures that only top-tier products reach you, reinforcing your confidence and trust in your brand.

Question 5

How about the quality?

Accepted Answer

Every order undergoes an exhaustive testing regimen to ensure it upholds our premium quality standards before being shipped, providing you with reassurance and a guarantee of excellence.

Question 6

What's the shipping time?

Accepted Answer

For your convenience, our stocked products are expedited within 3 days. For items not immediately available, we commit to their meticulous preparation and dispatch within 15 days after your order, ensuring a balance between speed and quality assurance. Upon receiving your advance payment, we ensure a prompt and efficient service that seamlessly align with your scheduling needs, exemplifying our commitment to reliability and customer satisfaction.

Question 7

How do you make our business long-term and maintain a good relationship?

Accepted Answer

1. We uphold exceptional quality standards and competitive pricing, consistently delivering unparalleled value to our esteemed customers; 2. We treat every customer as a valued friend, nurturing genuine business relationships and friendships that transcend geographical boundaries, building a foundation of trust and mutual respect, making every interaction both meaningful and rewarding, ultimately creating lasting and prosperous partnerships. 3. Our cutting-edge in-house design team, mold worksho

Question 8

Is the product certified according to the latest standards?

Accepted Answer

Maikasen is proud to hold certifications under ISO 9001 international quality standards, along with CE and ROHS certifications, affirming our dedication to meeting the highest global benchmarks of quality and safety.

Question 9

Does it have a wide range of applications?

Accepted Answer

Indeed, our products are renowned for their versatile applications, particularly excelling in electric equipment sectors such as airports and air conditioning systems, among many others, offering unmatched adaptability.

Question 10

How do we know you are a reliable supplier?

Accepted Answer

With our own manufacturing facilities, we proudly position ourselves as the leading quality supplier from China in the global market, guaranteeing unmatched reliability and consistency. Our terminals are meticulously crafted from 99.7% pure copper, enhanced with premium imported insulating sleeves. The surface is expertly tinned, with a precisely threaded screw within the hole to ensure superior quality and reliability, promising excellence and durability in every component.

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