Question 1

What are your terms of payment?

Accepted Answer

We accommodate various payment methods such as PayPal, Western Union, T/T in advance, or LC, among others. Prior to finalizing the payment, we ensure transparency by providing photos of the products and packaging for your validation. Ensuring transparency, we provide photos of the products and packaging before the balance payment.

Question 2

What are your terms of delivery?

Accepted Answer

We offer a comprehensive range of delivery terms tailored to your convenience, including EXW, FOB, CFR, CIF, and DDU, among others.

Question 3

What is your sample policy?

Accepted Answer

We are happy to offer samples when available in stock. However, in the spirit of fairness and transparency, customers are kindly responsible for the sample and courier costs. The customer is accountable for the sample and courier costs.

Question 4

Do you test all your goods before delivery?

Accepted Answer

Absolutely! We are unwavering in our commitment to excellence, evident in our meticulous and exhaustive 100% testing protocol for every single product before it departs from our facility. This rigorous and comprehensive process is our guarantee that only products of the most impeccable quality reach your doorstep, promising you peace of mind and satisfaction with every purchase.

Question 5

How about the quality?

Accepted Answer

We rigorously subject each order to an extensive and thorough testing regimen to ensure it aligns seamlessly with our stringent premium quality standards. By doing so, we guarantee that only top-tier products are shipped to you, upholding our promise of excellence and reliability.

Question 6

What's the shipping time?

Accepted Answer

For your utmost convenience, our readily available stocked products are dispatched swiftly within 3 days. For those items not immediately at hand, we ensure careful preparation for dispatch within a mere 15 days after receiving your advance payment. This commitment is our assurance of prompt and efficient service, perfectly aligning with your scheduling needs, offering you reliability and efficiency.

Question 7

How do you make our business long-term and good relationship?

Accepted Answer

1. We consistently uphold exceptional quality standards paired with competitive pricing, delivering unparalleled value to our customers; 2. We regard every customer as a treasured friend, fostering genuine business relationships and friendships that transcend geographical boundaries, making each interaction meaningful and rewarding, enhancing our shared journey in the business world. 3. With our innovative in-house design team, mold workshop, and injection molding workshop, we are dedicated to c

Question 8

Is certified according to the latest standards?

Accepted Answer

Maikasen proudly holds ISO 9001 international quality certification, along with CE and ROHS certifications. These accolades underscore our unwavering commitment to adhering to the highest global benchmarks and standards, ensuring trust and reliability.

Question 9

Has a wide range of application?

Accepted Answer

Indeed, our products are renowned for their versatile and wide-ranging applications, especially in electric equipment sectors such as airports, air conditioning systems, among many other fields.

Question 10

How do we know you are a reliable supplier?

Accepted Answer

By owning and operating our own manufacturing facilities, we proudly position ourselves as the premier quality supplier from China within the global market, exemplifying reliability and trustworthiness. Our terminals are crafted with precision from 99.7% pure copper, paired with high-quality imported insulating sleeves. The surface is expertly tinned, and a precisely threaded screw within the hole enhances superior quality and reliability, ensuring exceptional performance and long-lasting durabi

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