Do you provide an English manual?

Yes, we provide the instruction manual, test report, and other related data sheets in English.

Can I print my logo on the machine?

Yes, sure. We can customize the machine according to your requirements, including logo printing.

What should we do if a breakdown occurs?

Please inform us immediately. During the warranty period, we will respond promptly and handle failures via telephone/fax or arrange on-site personnel as required.

What are your modes of transportation?

We offer courier service, air transport, and sea transport options for shipping.

Which ports do you usually ship from?

We can load containers at Qingdao, Shanghai, Ningbo, Tianjin, Guangzhou, and other major ports.

Am Qdmech 12L/H Automatic Self-Service Soft Serve Ice Cream Machine for Shops

Name: Am Qdmech 12L/H Automatic Self-Service Soft Serve Ice Cream Machine for Shops
Brand: Henan Chanda Machinery Co., Ltd
SKU: 2279792595

Henan, ChinaHenan Chanda Machinery Co., Ltd

US$2,160.00

1-4 Pieces

US$2,095.00

5+ Pieces

Product profile

Customization

Available

After-sales Service

on Line

Warranty

1yr

Model NO.

AM004

Certification

Power Source

Electric

Process

Frozen and Chilled

Automatic Grade

Automatic

Application

Ice Cream

Customized

Power

1.25kw

Voltage

220V 50Hz/110V 60Hz

Output

12L/H

Net Weight

49kg

Main Unit Material

Stainless Steel

Hopper Material

304 Stainless Steel

Hopper Capacity

8.5L

Freezing Cylinder Capacity

1.5L

Refrigeration System

Air-Cooled

Compressor

Imported Compressor

Transport Package

Wooden Box

Specification

600*310*705MM

Trademark

QDMECH

Origin

China

HS Code

8509809000

Production Capacity

1000

Key features

High Efficiency Output: Produces 12 liters of soft serve ice cream per hour with non-stop operation capability.

Smart Touch Control: Features an upgraded touchscreen panel with cup touch-and-go dispensing and pre-cooling preservation.

Premium Build Quality: Constructed with all-stainless steel body and 304 stainless steel ingredient tank for hygiene.

Quiet Operation: Designed for ultra-quiet performance, suitable for diverse commercial settings and high-traffic areas.

Reliable Compressor: Equipped with an imported compressor and air-cooled refrigeration system for stable performance.

Customizable Options: Offers customization for power, voltage, and logo printing to meet specific customer requirements.

Safety Alerts: Includes material shortage alarms and low-ingredient alerts to ensure continuous operation.

Fast Delivery: Stock items can be shipped within 48 hours after order confirmation for urgent needs.

Company profile

Importers and Exporters

Henan Chanda Machinery Co., Ltd

Henan, China

Business Type: Manufacturer/Factory, Trading CompanyExport Year: 2010-02-10Nearest Port: shanghaiAverage Response Time: ≤3.23hTerms of Payment: LC, T/T, D/P, etc.International Commercial Terms(Incoterms): FOB, EXW, CFR, CIF, DAT, FAS, DDP, DAP, CIP, CPT, Others, FCA

AI-Powered supplier vetting

SummaryHenan Chanda Machinery Co., Ltd. is identified as both a trading company and manufacturer/factory in China, with 36 employees and a valid import/export license. It reports ODM and OEM capabilities and offers multiple customization modes, but only one R&D engineer and no new products launched in the past year indicate limited documented innovation activity. After-sales and service-management controls are weakly documented: no written procedures or records were reported for service assessment, corrective actions, or complaint handling. The supplier has no overseas warehouse, showroom, agent/branch, or offline trade-show participation, although it states that products comply with international quality standards. Financial records are indicated for 2021–2023, but the provided data does not establish financial strength. Raw-material traceability and sustainability documentation are unknown.

Supplier typeThe supplier is identified as a Limited Company and classified as both a Trading Company and Manufacturer/Factory. It has 36 employees and a valid import/export license, supporting its ability to operate as an exporting supplier, while the slices do not independently verify the scale of its manufacturing operations.

After-Sales capabilityThe company describes a complete after-sale service system, but its service-control responses report no written procedures or records for service assessment, corrective and preventive actions, or effective customer-complaint handling. This creates explicit evidence of weak documented after-sales management despite the company description.

R&D capabilityThe supplier has one R&D engineer, no available SDK, and no new products launched during the past year. Although it reports ODM service availability and OEM service for popular brands, the explicit recent product-development evidence indicates limited documented innovation activity.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full and minor customization, flexible customization, and ODM services. These statements directly support a broad stated customization offering, although technical limits and execution evidence are not provided.

Product Q&A

Q:What are your advantages compared with competitors?

We provide stable and reliable products at reasonable prices, fast response customer service, and on-time delivery, backed by over 15 years of industry experience and strict quality control.

Q:Are you a manufacturer?

Yes, we are a manufacturer with more than 15 years of experience in the industry.

Q:What are your price terms?

Price terms can be based on FOB, CFR, CIF, DDP, DDU, etc., depending on your location and requirements.

Q:What are your payment terms?

Payment can be made by T/T, L/C, D/P, PayPal, Western Union, or Money Gram, varying by region.

Q:What is the minimum order quantity?

Any order quantity is warmly welcomed; there is no strict minimum order requirement.