Question 1

Is the car condition real? No accident?

Accepted Answer

We guarantee 100% authentic vehicle information, certifying that the car is accident-free, free from flood damage, and shows no signs of fire. We provide official inspection reports, VIN verification, maintenance records, 360-degree panoramic photos, and driving videos.

Question 2

What is the estimated delivery time?

Accepted Answer

Peak Season Lead Time: one month. Off Season Lead Time: within 15 workdays.

Question 3

Can you export legally with full documentation?

Accepted Answer

We are a qualified licensed used car exporter. Full documents: export license, customs declaration, vehicle cancellation certificate, invoice, CO, inspection report.

Question 4

What's the total cost? Does it include shipping and tax?

Accepted Answer

We offer FOB price. We calculate exact shipping cost to your port and provide estimated local import tax.

Question 5

Is mileage real?

Accepted Answer

Mileage is true and verifiable via OBD, service history and official records. No odometer fraud guaranteed.

Question 6

Can I check the car before shipment?

Accepted Answer

Yes. Live video inspection, test drive, loading video are available. You can also send your agent to check.

Question 7

Do you offer a warranty?

Accepted Answer

We don't offer on-site repair, but we provide a Quality Guarantee. If any parts arrive damaged, we will send you replacements for free.

Question 8

What are your payment terms? Is the transaction secure?

Accepted Answer

We accept T/T (Bank Transfer) or L/C at sight. All transactions are processed through regulated banking channels with full compliance, ensuring 100% fund security.

Question 9

Can you assist with customs clearance?

Accepted Answer

We provide full export documentation including export license, customs declaration, and inspection reports to assist with legal export procedures.

Question 10

What if there is a problem after receiving it?

Accepted Answer

We have insurance for shipping damage. For other issues, we will support you with spare parts.

Product profile

Customization

After-sales Service

Warranty

Model NO.

Usage

Type

Service Life

Mileage

Displacement

Gearbox

Fuel

Braking System

Color

Road Conditions

Battery Capacity

Max Range(Cltc)

Drive Mode

Seats Number

Model Year

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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