CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc.Export Year: 2022-06-01Nearest Port: qingdaoAverage Response Time: ≤0.99hTerms of Payment: T/T, PayPal, LC, etc.
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SummaryThe supplier is a combined company engaged in equipment repair, leasing, and related services with a focus on reducing asset investment costs through refurbished equipment. While it lacks R&D innovation and ODM/OEM capabilities, it offers customization services. The supplier has some quality control processes but lacks written procedures for corrective actions and customer complaints. Financial data is available but not detailed, and they lack in-stock service capacity or overseas warehousing.
After-Sales capabilityThe supplier provides a complete service system, which includes after-sales support.
Financial creditFinancial data is available for the past three years, indicating some level of financial transparency.
R&D capabilityThe supplier lacks R&D innovation capabilities, with no new products or SDK availability.
Customization capabilityOffers various levels of customization services but does not provide ODM or OEM services.
Product Q&A
Q:What is the warranty period?
A:
One year warranty time.
Q:How can I get after-sales service?
A:
The global service network is still in construction, but you can contact us if you have any question or need professional support. We will try to solve your problem in 24 hours.
Q:What are the payment terms?
A:
Normally, we accept 30% advance, 70% should be paid after finished the machine, L/C at sight. Accepted payment types include T/T, D/P, D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, and Escrow.
Q:How do you guarantee product quality?
A:
We have ISO, CE and our own quality control team. We do a lot of different tests to make sure it works fine. Always a pre-production sample before mass production; Always final Inspection before shipment.
Q:What is the delivery time?
A:
Usually it will take 15 to 20 days after receiving your deposit. About standard products, we always have in stock and can deliver immediately. But customized products will take more time, depending on the requirements of your order.
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*To:Shandong Chenghang Heavy Industry Co., Ltd.
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