Question 1

What is the MOQ?

Accepted Answer

Sample orders: 1 unit accepted. For bulk orders, we recommend container-load quantities (LCL or FCL) to maximize freight savings, but we can discuss smaller MOQs for new clients.

Question 2

Can I get a free sample?

Accepted Answer

Yes, we offer complimentary mini samples under our sample policy. We also provide HD product videos/images for online verification before physical sample shipment.

Question 3

What payment terms do you accept?

Accepted Answer

T/T (30% deposit, 70% balance), L/C at sight, Trade Assurance for small orders.

Question 4

Which loading ports do you ship from?

Accepted Answer

We ship from Shanghai Port, Ningbo Port, and Yantian Port (Shenzhen).

Question 5

Can I visit your factory?

Accepted Answer

Yes, absolutely. We welcome buyers to visit our factory in Siyang County, Jiangsu Province. Please contact us in advance to arrange the visit.

Question 6

Why are products the most cost-effective?

Accepted Answer

We operate a 150,000 sqm self-owned manufacturing facility (with an additional 100,000 sqm under construction). By implementing a fully integrated industry chain model, we independently research, develop, and produce 80% of our raw materials. This eliminates middleman costs and enables us to offer unbeatable prices.

Question 7

Can I get a sample first to check the quality?

Accepted Answer

Of course. We are always ready to provide samples for your quality approval. Samples are typically prepared and ready for dispatch within 7 days.

Question 8

What kind of services does CG offer?

Accepted Answer

We provide comprehensive support for OEM, ODM, and Distribution. Custom labeling, branding, and logo integration are all fully feasible to help build your brand identity.

Question 9

What exactly happens during the 4 to 6 weeks delivery time?

Accepted Answer

From the moment the contract is signed, our production team provides full support: Planning (formulates a reasonable production schedule), Tracking (follows up on every process including material cutting, assembling, polishing, painting, upholstery, and packing), and Transparency (keeps you updated with inspection reports, photos, and videos for each stage). We can also schedule online meetings if needed to review progress.

Question 10

What are your payment terms?

Accepted Answer

We require a 30% deposit for standard products and a 50% deposit for custom products. The remaining balance is collected before shipment. We accept TT, L/C, Alipay, Insurance Payment, and Cash.

Question 11

What guarantee does CG offer me?

Accepted Answer

We stand behind our quality. We offer a 1-year warranty on the overall product and a 10-year warranty on the wooden frame.

Product profile

Customization

Style

Sofa Set

Model NO.

Seat

Frame Material

Padding

Armrest

Back Height

Certification

Fire Retardant Standard

Material

Inflatable

Condition

Product Name

Color

MOQ

Foam Density

Foam Type

Foam Hardness (Ild)

Transport Package

Specification

Trademark

Origin

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

Product Q&A

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