Question 1

How do I choose the right broaching machine model?

Accepted Answer

Our broaching machines and tooling are custom-built to meet your specific product requirements. Please contact our sales team and provide part drawings or product samples for evaluation. We will recommend the optimal solution and provide a comprehensive technical quotation.

Question 2

Do you supply fixtures and broaches along with the machine?

Accepted Answer

Yes. We offer broaching machines, fixtures, and broaches as a complete turnkey solution.

Question 3

What is the lead time?

Accepted Answer

Lead times depend on our current inventory and the complexity of the machine. If a suitable model is in stock, delivery typically takes up to 15 days. For custom-built standard machines, production usually takes 60 to 90 days. For highly complex or specialized machines, please allow approximately 90 to 120 days.

Question 4

What are your payment terms?

Accepted Answer

We require a 30% advance deposit, with the remaining 70% balance due prior to shipment.

Question 5

What is your warranty policy?

Accepted Answer

We provide a standard 12-month warranty. During this period, we offer remote technical support and ship replacement parts free of charge, provided the machine is used under normal operating conditions.

Question 6

What manufacturing standards do your broaches follow?

Accepted Answer

Our broaches are manufactured in strict accordance with the DIN 1417 standard.

Question 7

Do you provide overseas on-site installation, training, or commissioning services?

Accepted Answer

Due to international travel constraints, we primarily provide remote commissioning and technical support. All machines are rigorously tested and commissioned before shipment. If on-site service is strictly required, we can arrange for third-party engineers to perform the work, with the associated costs covered by the customer.

Question 8

How do you ship tall broaching machines in standard containers?

Accepted Answer

We package the machine in a horizontal position, allowing it to fit easily into a standard shipping container.

Question 9

What are the electrical requirements for the machine?

Accepted Answer

The standard power supply is 3-phase, 220V, 60Hz. We can customize the voltage and frequency to match your local electrical standards.

Question 10

Is the machine body welded or cast?

Accepted Answer

It is fabricated using welded steel plates. This construction method offers excellent flexibility for custom design requirements.

Question 11

How do you ensure the quality of the welded machine body?

Accepted Answer

The entire welding process is performed and strictly controlled in-house. After welding, the body undergoes heat treatment for stress relief to ensure structural stability and long-term precision.

Question 12

Is broaching suitable for materials of any hardness?

Accepted Answer

Tool life is optimal when the workpiece hardness is below HRC 25. Hardness above HRC 25 will significantly reduce tool life. Broaching is generally not recommended for materials exceeding HRC 32.

Question 13

Is automatic broach cleaning available?

Accepted Answer

Yes. We offer an automatic tool cleaning system specifically designed to match the profile of your broach.

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