Question 1

What is the Trade Term?

Accepted Answer

We offer a versatile array of trade terms such as Ex-work factory, FOB Guangzhou, FOB Shenzhen, and CIF, tailored to perfectly suit your logistical requirements.

Question 2

How long is the guarantee (period)?

Accepted Answer

Enjoy peace of mind with our robust three-year quality warranty, meticulously designed to provide you with unwavering reliability and enduring satisfaction, reflecting our commitment to excellence.

Question 3

How many colors for selection?

Accepted Answer

Indulge in an expansive palette of over 30 vibrant colors, each carefully curated to inspire. We provide a comprehensive color card to assist you in selecting the perfect hue that fits your style.

Question 4

How long is our Production leading time?

Accepted Answer

Benefit from our expedited production timelines, standing at a swift 15-20 days upon deposit receipt during off-seasons, extending slightly to 25-30 days during the bustling months of August through October, ensuring your needs are always prioritized.

Question 5

What is the Payment term?

Accepted Answer

We facilitate smooth transactions with T/T or L/C at sight, beginning with a 30% deposit to initiate production, and settling the remaining balance before dispatch, ensuring a seamless and efficient transaction process every time.

Question 6

What is the packing details?

Accepted Answer

Our carefully crafted packaging involves disassembled parts securely encased in durable carton boxes, cushioned by protective pear cotton. Glass elements are afforded extra protection with a solid wooden frame, ensuring their safe arrival. Exterior wooden frames provide additional protection for glass parts during transit, ensuring they reach you safely.

Question 7

What support will you have to assemble this furniture?

Accepted Answer

Each office table is accompanied by a comprehensive instruction manual, ensuring assembly is straightforward, hassle-free, and efficient. Effortless assembly is guaranteed with our easy-to-follow guides, simplifying the process for your convenience.

Question 8

What kind of documents will we provide to you?

Accepted Answer

We provide you with all essential documents, including B/L, Commercial Invoice, Packing List, and Certificate of Origin, ensuring a seamless and hassle-free customs clearance process. These documents are designed to facilitate smooth and hassle-free customs procedures on your end.

Question 9

During shipping, if there is damage to products, how do you get a replacement?

Accepted Answer

Our dedicated shipping partners ensure the utmost safety of our products. In the unfortunate event of damage, they take full responsibility, while we provide prompt support and compensation for any damaged parts, ensuring swift resolution of any concerns. Be assured, we are dedicated to swiftly addressing and resolving any concerns that may arise.

Question 10

If there are any missing parts in our shipment, how long does it take for you to send?

Accepted Answer

In the rare event of missing components, we guarantee a rapid replacement service via DHL, ensuring that replacements reach you within a week, minimizing any disruption and maintaining our commitment to excellent service.

Product profile

Customization

Engine

Axle

Model NO.

Tires

Gearbox

Overall Dimensions

Track Width

Wheelbase

Rated Load

Minimum Turning Radius

Dumping Capacity

Battery

Braking System

Transport Package

Specification

Trademark

Origin

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

Product Q&A

Send Inquiry

You may also like