Question 1

What is the Trade Term?

Accepted Answer

We offer a versatile array of trade terms such as Ex-work factory, FOB Guangzhou, FOB Shenzhen, and CIF, tailored to perfectly suit your logistical requirements, ensuring flexibility and convenience for all your shipping needs.

Question 2

How long is the guarantee (period)?

Accepted Answer

Bask in the assurance of our robust three-year quality warranty, meticulously designed to provide you with unwavering reliability and enduring satisfaction, granting peace of mind.

Question 3

How many colors for selection?

Accepted Answer

Delight in an expansive selection of over 30 vibrant colors. A color card will be at your disposal, allowing you to effortlessly choose the ideal hue to match your unique style.

Question 4

How long is our Production leading time?

Accepted Answer

Experience expedited production times of 15-20 days upon deposit receipt during off-seasons, extending to 25-30 days during the bustling months of August through October, ensuring timely delivery.

Question 5

What is the Payment term?

Accepted Answer

We embrace T/T or L/C at sight, requiring a 30% deposit to commence production, with the remaining balance settled before dispatch, ensuring a seamless and efficient transaction for your peace of mind.

Question 6

What is the packing details?

Accepted Answer

Our packaging is meticulously crafted, with disassembled parts in durable carton boxes, cushioned by protective pear cotton. Glass elements receive extra safeguarding with a robust wooden frame. Exterior wooden frames provide additional protection for glass parts during transit, ensuring they reach you safely and securely.

Question 7

What support will you have to assemble this furniture?

Accepted Answer

Every office table comes with a detailed instruction manual, ensuring that assembly is straightforward and stress-free, allowing you to effortlessly put your furniture together. Effortless assembly is guaranteed with our easy-to-follow guides, simplifying the process to ensure a smooth setup.

Question 8

What kind of documents will we provide to you?

Accepted Answer

We furnish you with all critical documents, including B/L, Commercial Invoice, Packing List, and Certificate of Origin, empowering seamless customs clearance and hassle-free import. These documents are designed to facilitate smooth and hassle-free customs procedures on your end, ensuring everything is in order.

Question 9

During shipping, if there is damage to products, how do you get a replacement?

Accepted Answer

Our esteemed shipping partners are committed to ensuring product safety. Should any damage occur, they will assume full responsibility. For minor issues, we offer prompt support and compensation for any damaged parts. Be assured, we are dedicated to swiftly addressing and resolving any concerns that may arise, providing you with peace of mind.

Question 10

If there are any missing parts in our shipment, how long does it take for you to send?

Accepted Answer

In the rare occurrence of missing components, we ensure rapid replacement via DHL, reaching you within a week to minimize any disruption, ensuring your operations continue smoothly.

Product profile

Customization

Engine

Axle

Model NO.

Tires

Gearbox

Overall Dimensions

Track Width

Wheelbase

Rated Load

Minimum Turning Radius

Dumping Capacity

Battery

Braking System

Transport Package

Specification

Trademark

Origin

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

Product Q&A

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