Question 1

What is the Trade Term?

Accepted Answer

We offer a versatile array of trade terms such as Ex-work factory, FOB Guangzhou, FOB Shenzhen, and CIF, tailored to perfectly suit your logistical requirements.

Question 2

How long is the guarantee (period)?

Accepted Answer

Bask in the assurance of our robust three-year quality warranty, designed to provide you with unwavering reliability and enduring satisfaction. Trust in a guarantee that echoes our commitment to excellence, every step of the way.

Question 3

How many colors for selection?

Accepted Answer

Delight in an expansive selection of over 30 vibrant colors. A color card will be at your disposal to guide you in choosing the ideal hue. Express your unique taste and style through our rich palette that promises to complement any setting.

Question 4

How long is our Production leading time?

Accepted Answer

Experience expedited production times of 15-20 days upon deposit receipt during off-seasons, extending to 25-30 days during the bustling months of August through October. Your timelines are our priority, and we ensure every product is crafted with precision and care.

Question 5

What is the Payment term?

Accepted Answer

We embrace T/T or L/C at sight, requiring a 30% deposit to commence production with the remaining balance settled before dispatch, ensuring a seamless and efficient transaction. Commitment is mutual, and our terms are crafted to foster trust and transparency.

Question 6

What is the packing details?

Accepted Answer

Our packaging is meticulously crafted with disassembled parts in durable carton boxes, cushioned by protective pear cotton. Glass elements receive extra safeguarding with a robust wooden frame. Exterior wooden frames provide additional protection for glass parts during transit, ensuring they reach you safely. Your product's integrity is preserved through every mile of its journey.

Question 7

What kind of documents will we provide to you?

Accepted Answer

We furnish you with all critical documents, including B/L, Commercial Invoice, Packing List, and Certificate of Origin, empowering seamless customs clearance. With our thorough documentation, navigate customs with simplicity and ease. These documents are designed to facilitate smooth and hassle-free customs procedures on your end. Rely on our comprehensive support to ensure your transactions are as smooth as our promises.

Question 8

During shipping, if there is damage to products, how do you get a replacement?

Accepted Answer

Our shipping partners are committed to ensuring product safety. Should any damage occur, they will assume full responsibility. For minor issues, we offer prompt support and compensation for any damaged parts. Be assured, we are dedicated to swiftly addressing and resolving any concerns that may arise. Our commitment is to your satisfaction, with solutions tailored to restore your peace of mind.

Question 9

If there are any missing parts in our shipment, how long does it take for you to send?

Accepted Answer

In the rare occurrence of missing components, we ensure rapid replacement via DHL, reaching you within a week to minimize any disruption. We prioritize continuity in your experience, ensuring that your operations proceed without a hitch.

Product profile

Customization

Engine

Axle

Model NO.

Tires

Gearbox

Overall Dimensions

Track Width

Wheelbase

Rated Load

Minimum Turning Radius

Dumping Capacity

Battery

Braking System

Transport Package

Specification

Trademark

Origin

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

Product Q&A

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