SummaryShandong Farin International Trade Co., Ltd. is a Chinese manufacturer and trading company specializing in metal processing machinery. It possesses a GMP certification, which indicates adherence to certain management standards. The company has a strong export focus, with a significant portion of sales derived from international markets. It operates 10 production lines and has a substantial research and development team. The company primarily exports to a broad range of markets globally and has been in the export business since 2016.
Supplier typeThe supplier is both a trading company and a manufacturer/factory, emphasizing manufacturing and processing machinery.
CertificationsThe company holds a GMP certification, which suggests adherence to specific quality management standards.
R&D capabilityThe company employs 21-30 R&D engineers, indicating a solid foundation for innovation.
Production capacityThe supplier operates 10 production lines with an annual output between US$1 Million - US$2.5 Million.
Client casesThe supplier has engaged with various buyers such as Modern Techno Engineers and Mahavir Glass Enterprise.
Product Q&A
Q:What is the warranty period for the machine?
A:
We provide a one-year warranty for the machine. Fiber optic cables and QBH interfaces are not warranted unless intentionally twisted. During the warranty period, free repair and parts replacement are provided for breakdowns not caused by human factors or force majeure.
Q:Do you offer after-sales service after the warranty expires?
A:
Yes, we provide machine lifetime maintenance services even after the warranty expires. We also offer a wide range of hardware and software support, including free upgrades.
Q:How long does it take for customer service to respond?
A:
Customer service will provide feedback within 12 hours.
Q:What training services are provided?
A:
We provide online technical training including operating instructions, panel parameter meanings, parameter selection, control software operation, basic maintenance, cleaning, and handling common hardware problems.
Q:What are the available power options for this laser cleaning machine?
A:
The machine is available in 1000W, 1500W, 2000W, and 3000W models. The output power can be adjusted from 10% to 100%.
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