Question 1

What kind of machines do you have?

Accepted Answer

We have vertical machining centers and horizontal turning centers with spindles used for tight tolerance milling and turning, such as tool & die work.

Question 2

I need a CNC machining quote; what kind of machining services do you offer?

Accepted Answer

We do the following services: milling, turning, drilling, threading, tapping, part design, prototyping, reverse engineering, low volume or one-off part machine runs, modification of an existing part, material sourcing assistance, limited material warehousing, and parts dispatching. To receive a quote, just send a STEP/PDF file via email to us.

Question 3

What are your hours of operation?

Accepted Answer

We are available Monday through Friday between 8:30 am and 5:30 pm EST. You may always email your CAD (computer-aided design) files along with the necessary information to us.

Question 4

Which industries use your CNC machine shop services?

Accepted Answer

We serve the Medical device industry, Automobile part industry, Aerospace industry, Automotive industry, Smart Robot industry, Agricultural equipment industry, and Food machinery industry. We are open to extending our machine shop assistance to more industries.

Question 5

What type of files do you accept?

Accepted Answer

We accept different computer drawing file formats: STEP (.step) or STP (.STP) formats are ok but are inferior to the format types above. IGES (.iges) and IGS (.igs) are ok but inferior to the formats above. For Autocad users, DXF/DWG files will work fine.

Question 6

What is your lead time?

Accepted Answer

This is a situation-specific topic to be discussed once we have a clear understanding of what needs to be done. We work on a first come first serve basis therefore current workload will factor in. After the receipt of a purchase order in writing, the file is completed, and materials are available, we could say Five business days to Four weeks lead time. This will be subject to the complexity of the parts and quantities of the parts ordered.

Question 7

Do you accept small-quantity jobs?

Accepted Answer

We are geared toward production but we gladly accept small quantities. You may order one part or thousands. We do view each order individually therefore larger orders will automatically receive a price reduction. We do have a minimum dollar amount per order.

Question 8

Why do you need a CAD drawing to cut a simple rectangle, circle, or letter?

Accepted Answer

Even the simplest of shapes require a CAD drawing. That CAD drawing will be imported into CAM (computer-aided manufacturing) software. From that drawing, we would utilize the geometry to apply the toolpath to all entities intended to be machined. We also want to avoid the liability of cutting something that wasn't approved. A CNC machine is a computer-controlled cutting machine used in the manufacturing world. It involves the use of computers to control the machine tools via G-code. Therefore, o

Question 9

Why do you need to design and machine a work-holding component to machine my parts?

Accepted Answer

CNC machines move at a very high rate of speed combined with a massive amount of torque. Maintaining the desired fixed position throughout the force of cutting ensures repeatable results. If the part moves while being machined, the high tolerances of the part will be compromised. Therefore machining a 'jig' or workholding fixture may be required to complete the part.

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