What is the lead time for production?

Peak season lead time is one month. Off-season lead time is within 15 workdays or one month.

What cooling modes are available?

The machine supports air-cooled and water-cooled modes. Evaporative cooling is also an option.

How do I claim for a failure?

Submit a detailed written description and relevant pictures via fax or mail. Our team will diagnose and provide solutions within 24 hours.

Automatic 20 Ton Stainless Steel Ice Maker with High Productivity & Long Life

Name: Automatic 20 Ton Stainless Steel Ice Maker with High Productivity & Long Life
Brand: Shenzhen Brother Ice System Co., Ltd.
SKU: 2193194115

Guangdong, ChinaShenzhen Brother Ice System Co., Ltd.

US$59,000.00

1 Set

Product profile

Customization

Available

After-sales Service

Overseas Machinery Service

Warranty

1 Year

Model NO.

IT20T-R2/4A

Ice Making

Flowing

Cooling Way

Air-cooled

Automation

Unit Structure

Split

Machine Size

Large

Ice Temperature

-5℃~-10℃

Ice Shape

Tube Ice

Application Fields

Food Processing

Certification

RoHS, UR, ISO, CE, CCC

Condition

New

Material

SUS304 Staineless Steel

Ice Dropping Time

130s

Appearance

Transparent, Evenly Edible Tube Ice

Key Selling Points

Famous Brand Compressor

Ice Output

20 Tons

Transport Package

Container

Specification

CE Standard

Trademark

ICESTA

Origin

China

HS Code

8418

Production Capacity

300-500 Unit / Year

Key features

High Productivity: Produces 20 tons of tube ice per 24 hours with reliable performance.

Long Melting Time: Crystal tube ice melts slower than flake ice, ideal for unisulated environments.

Smart Control System: Patented H-M interactive intelligent control with touch-screen and auto troubleshooting.

Easy Maintenance: Smooth ice stripping surface and easily dismantled ice cutter for efficient cleaning.

Global Service Network: Overseas service available in 50+ countries with 24/7 technical support.

Flexible Power Options: Supports 3P/380V/50HZ, 3P/220/60HZ, and 3P/460V/60HZ power supplies.

Premium Components: Uses famous brand compressors and R404A refrigerant for stable operation.

Container Friendly Design: Optimized structure allows convenient container transportation for overseas clients.

Company profile

Cooperated with Fortune 500Years of Export ExperienceSelf-brandedOverseas Agent/Branch

Shenzhen Brother Ice System Co., Ltd.

Guangdong, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 16 years CertifiedNearest Port: Shenzhen PortAverage Response Time: ≤9.52h

AI-Powered supplier vetting

SummaryThe supplier is identified as a manufacturing factory in Bao'an District, Shenzhen, with eight production lines and 11–20 quality-control staff. It demonstrates broad customization, 3D design, OEM, ODM, SDK, and recent new-product capabilities, supported by 10 R&D engineers and available design-development audit documentation. Its quality and compliance evidence includes ISO 9001:2015 and CE certification, documented finished-product inspection instructions, and procedures for supplier assessment and corrective actions. The supplier reports cooperation with Fortune 500 companies and a repeat-buyer preference of 50%–80%. Overseas service is supported through agents or branches, but no overseas warehouse or showroom is reported. Financial credibility cannot be assessed because financial data is excluded.

Supplier typeThe supplier is explicitly classified as a factory, located in Shenzhen’s Bao'an District, with manufacturing listed as the industry of associated companies. Its company type is also recorded as combined, indicating a manufacturing-centered supplier with multiple business-capability categories.

CertificationsThe supplier reports CE product-compliance certification and an ISO 9001:2015 management-system certificate. These are explicit certification holdings relevant to product compliance and quality management.

After-Sales capabilityTechnology engineers are responsible for technical support during production and after-sales service. The supplier also reports service through overseas agents or branches, although it has no overseas warehouse or showroom; this supports after-sales coverage but does not establish the full scope or performance of service.

R&D capabilityThe supplier has 10 R&D engineers, reports new products during the past year, provides 3D software design, ODM, OEM for popular brands, and SDK availability. It also maintains design input, output, review, verification, and validation documents available for audit, providing explicit evidence of an established R&D process.

Production capacityThe supplier operates eight production lines, has 11–20 quality-control staff, and lists extensive equipment including polishing, drilling, bending, turning, shearing, rounding, and welding facilities. It reports product-specific annual output quantities and uses documented, uniformly followed finished-product inspection instructions, supporting substantial and controlled manufacturing capability.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. It also provides 3D software design services, indicating support for both design development and varied customization requirements.

Client casesThe supplier reports cooperation with Fortune 500 companies and a repeat-buyer preference of 50%–80%. These statements provide direct evidence of notable customer experience and repeat purchasing, although no customer names, project details, or independently verifiable case descriptions are supplied.

Product Q&A

Q:Can the machine process seawater or saltwater?

Please specify if you need ice from seawater, saltwater, or freshwater during the quotation process.

Q:What is the warranty period?

We provide a 1-year warranty starting from the Bill of Lading date. Any failures due to our responsibility are covered with free spare parts.

Q:Is technical support available after installation?

Yes, we provide full technical support, training courses, and permanent consultation throughout the machine's life. Support is available 24/7 via phone or email.

Q:How is the installation handled?

Customers can install it using manuals and online videos, or ICESTA engineers can supervise on-site. Customers cover engineer accommodation, tickets, and a commission fee of $100 per engineer per day.

Q:What are the power supply options?

Standard is 3P/380V/50HZ. Optional configurations include 3P/220/60HZ, 3P/380V/60HZ, and 3P/460V/60HZ.