What is the procedure for claiming a failure?

Submit a detailed written failure description and relevant pictures via fax or mail for diagnosis and a solution within 24 hours.

What are the available power supply options?

Options include 3P/380V/50HZ, 3P/220V/60HZ, 3P/380V/60HZ, and 3P/460V/60HZ.

Is the machine fully automated?

Yes, the system is fully automated for hassle-free control, simplified installation, operation, and maintenance.

Icesta Tube Ice Machine Cylinder Ice Maker for Hotel Use

Name: Icesta Tube Ice Machine Cylinder Ice Maker for Hotel Use
Brand: Shenzhen Brother Ice System Co., Ltd.
SKU: 813939855

Guangdong, ChinaShenzhen Brother Ice System Co., Ltd.

US$23,000.00-80,000.00

1 Set

Product profile

Customization

Available

After-sales Service

Engineers Available to Service Machinery Overseas

Warranty

12 Months Since B/L Date

Model NO.

IT3T-R2A

Ice Making

Flowing

Cooling Way

Air-cooled

Automation

Unit Structure

Integral

Machine Size

Large

Ice Temperature

-5℃~-10℃

Ice Shape

Tube Ice

Application Fields

Food Processing

Certification

RoHS, UR, ISO, CE, CCC

Condition

New

Material

Stainless Steel

Storing Capacity

3 Tons, 5 Tons,10 Tons,20 Tons

Max Daily Output

60t

Usage

Drinks, Wine, Fish, Seafood, Vegetables

Transport Package

Container

Specification

40 GP

Trademark

ICESTA

Origin

Shenzhen China

Production Capacity

1800 Sets/Year

Key features

Customizable Ice Sizes: Ice tube diameters of 22mm, 29mm, 35mm, and 42mm are optional.

Flexible Power Supply: Supports 380V/50Hz, 220V/60Hz, 380V/60Hz, and 460V/60Hz.

Premium Compressor: Equipped with famous brand compressors for reliable performance.

Stainless Steel Material: Constructed with SUS304 stainless steel for durability and hygiene.

Global Technical Support: 24/7 assistance with over 25 engineers available for overseas service.

Patented Evaporator: Enhances ice production quality and operational reliability.

Long Service Life: Designed for long-distance delivery and extended operational life.

Company profile

Cooperated with Fortune 500Years of Export ExperienceSelf-brandedOverseas Agent/Branch

Shenzhen Brother Ice System Co., Ltd.

Guangdong, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 16 years CertifiedNearest Port: Shenzhen PortAverage Response Time: ≤10.24h

AI-Powered supplier vetting

SummaryThe supplier is identified as a manufacturing factory in Bao'an District, Shenzhen, with eight production lines and 11–20 quality-control staff. It demonstrates broad customization, 3D design, OEM, ODM, SDK, and recent new-product capabilities, supported by 10 R&D engineers and available design-development audit documentation. Its quality and compliance evidence includes ISO 9001:2015 and CE certification, documented finished-product inspection instructions, and procedures for supplier assessment and corrective actions. The supplier reports cooperation with Fortune 500 companies and a repeat-buyer preference of 50%–80%. Overseas service is supported through agents or branches, but no overseas warehouse or showroom is reported. Financial credibility cannot be assessed because financial data is excluded.

Supplier typeThe supplier is explicitly classified as a factory, located in Shenzhen’s Bao'an District, with manufacturing listed as the industry of associated companies. Its company type is also recorded as combined, indicating a manufacturing-centered supplier with multiple business-capability categories.

CertificationsThe supplier reports CE product-compliance certification and an ISO 9001:2015 management-system certificate. These are explicit certification holdings relevant to product compliance and quality management.

After-Sales capabilityTechnology engineers are responsible for technical support during production and after-sales service. The supplier also reports service through overseas agents or branches, although it has no overseas warehouse or showroom; this supports after-sales coverage but does not establish the full scope or performance of service.

R&D capabilityThe supplier has 10 R&D engineers, reports new products during the past year, provides 3D software design, ODM, OEM for popular brands, and SDK availability. It also maintains design input, output, review, verification, and validation documents available for audit, providing explicit evidence of an established R&D process.

Production capacityThe supplier operates eight production lines, has 11–20 quality-control staff, and lists extensive equipment including polishing, drilling, bending, turning, shearing, rounding, and welding facilities. It reports product-specific annual output quantities and uses documented, uniformly followed finished-product inspection instructions, supporting substantial and controlled manufacturing capability.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. It also provides 3D software design services, indicating support for both design development and varied customization requirements.

Client casesThe supplier reports cooperation with Fortune 500 companies and a repeat-buyer preference of 50%–80%. These statements provide direct evidence of notable customer experience and repeat purchasing, although no customer names, project details, or independently verifiable case descriptions are supplied.