Question 1

I can't design by myself and I just have the logo. What should I do?

Accepted Answer

No worries, please send your logo to our staff. Our designer will do it for you reference when you place an order. After we double check, we will arrange production.

Question 2

Express shipping is too high, any other options for shipping?

Accepted Answer

Yes, we could also ship via sea, air cargo, international express. Please trust us, we will help you find a cheapest shipping way.

Question 3

I need some corrugated mailing box with logos very urgent, how fast you can produce it?

Accepted Answer

For most items, The Fastest can be 3-7 Business days If you need very urgent. But need check your exact items, Please Contact us, our sales will check schedule and get a fastest production time for you.

Question 4

I received my corrugated mailing box with logos, but it's wrong, how could I do?

Accepted Answer

If you provide wrong information and confirmed wrong artwork or production plan, then sorry you will afford to re-make them. If we made products wrong with our artwork or production plan, we'll re-make for you for free. If you are in a rush for the wrong items, so have no time for the re-making, please be kind to accept our sorry and discount for you.

Question 5

How can I send the payment?

Accepted Answer

We accept the payment terms by visa, mastercard, T/T, PAYPAL, APPLE_PAY, GOOGLE_PAY, GC_REAL_TIME_BANK_TRANSFER, Western Union, Bank transfer.

Question 6

What are the available printing options for the mailer boxes?

Accepted Answer

We offer printing on the external side only, or both external and internal sides. Options include single color, CMYK colorful print, glossy/matt lamination, gold/silver foil stamping, spot UV, embossed, and debossed.

Question 7

What materials are used for the corrugated mailer boxes?

Accepted Answer

Corrugated paper is made from three layers: a wavy inner layer (flute) sandwiched between two flat liner sheets. We offer Corrugated Paper, E Flute, and F Flute options.

Question 8

How do I get an accurate price quote?

Accepted Answer

Please send similar box photos or box artworks, size, quantity, your address, paper grams, and surface treatment. If you are not sure, contact us for suggestions before getting the quote.

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