Business Type: Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc.Export Year: 2013-03-01Nearest Port: QINGDAO ,TIANJIN, SHANGHAIAverage Response Time: ≤2.52h
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SummarySynbon Machinery Co.,Ltd is a trading company based in Jinan, Shandong, China, established in 2016. It provides 3D software design services and ODM/OEM capabilities, though it lacks R&D innovation as no new products were introduced in the past year. The company exports a significant portion of its products and participates in international trade shows, but it does not have overseas warehouses or branches. Despite having a limited number of employees and quality inspectors, it manages decent production volumes. However, it lacks formal procedures for supplier service capability and customer complaints.
Supplier typeThe supplier is identified as a trading company, officially named Synbon Machinery Co.,Ltd, operating out of Shandong, China.
After-Sales capabilityThe supplier lacks written procedures or records for handling customer complaints and service capability, indicating a deficiency in structured after-sales service processes.
R&D capabilityAlthough providing ODM and OEM services, the supplier has not introduced any new products in the past year, suggesting limited innovation capability.
Production capacityThe supplier has an annual production capacity of 5000 wheel loaders and 3000 backhoe loaders, with 71%-90% of sales derived from exports.
Customization capabilityThe supplier offers a range of customization services, including full and minor customization, demonstrating strong customization capabilities.
Client casesThe supplier has a history of selling equipment to multiple countries including Russia, Ukraine, Germany, and others.
Product Q&A
Q:Does your machine meet CE or EPA standards?
A:
The standard configuration for excavators is an EPA and Euro 5 engine. Other machinery can be equipped with EPA and Euro 5 engines as options.
Q:Can this excavator /backhoe loader /loader work in high temperature or freezing weather?
A:
The machine can be equipped with a cold start device.
Q:Do you provide spare parts? What is the warranty policy?
A:
One year warranty for the whole machine.
Q:What are your payment terms? Do you accept L/C?
A:
T/T /Irrevocable L/C at sight.
Q:What is the lead time after receiving the deposit?
A:
20-30 business days.
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