Question 1

Do you accept custom orders?

Accepted Answer

Yes, we can customize any product. You can send us your product design specifications directly, and we will discuss and confirm all the details with our professional designers.

Question 2

Do you manufacture your own products?

Accepted Answer

Yes, we do. We have our own factory and showroom. You are most welcome to visit the factory at any time. We can also arrange airport and train station pick-up services.

Question 3

Can I get a discount?

Accepted Answer

Yes. We offer reasonable discounts for large orders and loyal customers.

Question 4

What materials do you process?

Accepted Answer

We can process aluminum, brass, copper, carbon steel, stainless steel, alloys, or similar plastic materials such as acetal, CPVC, Delrin, Duratron, PA, ETFE, FEP, Fluorosint, Halar, Kynar, Neoflon, Nylatron, Nylon, PCTFE, PEEK, polyamide, polycarbonate, PVC, Rulon, Ryton, Semitron, Techtron, Tefzel, Torlon, Turcite, UHMW, Ultem, Vespel, and Kel-F.

Question 5

What types of machine tools do you have?

Accepted Answer

We have vertical machining centers and horizontal lathes, equipped with spindles for high-precision milling and turning, suitable for mold workpieces and custom parts.

Question 6

How about your quality assurance?

Accepted Answer

If an entire container of goods is damaged due to improper packaging on our part, we will bear full responsibility. We have a strict quality inspection team to control quality issues. From raw materials to finished products, our inspectors examine every step. For each order, we conduct tests and maintain records.

Question 7

Do you accept small-batch orders?

Accepted Answer

While we focus on production, we are also happy to accept small orders. You can order a single component or several thousand pieces. Each order is evaluated individually, and larger orders automatically receive price discounts. Please note that a minimum order amount applies to each order.

Question 8

What are your payment methods?

Accepted Answer

We accept Telegraphic Transfer (T/T), Hong Kong bank account transfers, Letter of Credit (L/C), PayPal, Trade Assurance, and other secure payment options.

Question 9

Do you offer free samples?

Accepted Answer

Yes, we can provide free samples, but the buyer is responsible for the shipping cost.

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