SummaryHenan Chuangqin Mechanical Equipment Co., Ltd is an integrated industrial enterprise based in China, specializing in mechanical and electric equipment. The company holds several certifications such as CE, BSCI, and ISO standards, emphasizing quality assurance. Their production capability is modest with an annual output of 1000 pieces for food machines. Despite the lack of partnerships with Fortune 500 companies, they have OEM capabilities and offer customization services. They have a professional team with rich experience, although their customer service procedures seem undocumented. Financial stability appears sound, with consistent cash flow over recent years.
Supplier typeHenan Chuangqin Mechanical Equipment Co., Ltd is a limited company that operates independently without being part of a larger group.
CertificationsThe supplier holds multiple certifications, including CE for product certification, and several for management systems like ISO 9001 and ISO 20000, indicating a strong compliance framework.
Financial creditFinancial data indicates consistent cash flow and financial capacity over the recent years, suggesting stable financial credibility.
R&D capabilityThe supplier lacks research and development capability with SDK availability, limiting their innovation capacity despite having experienced R&D engineers.
Customization capabilityThe supplier offers customization services from samples and provides OEM services for well-known brands.
Product Q&A
Q:What are the available models and capacities?
A:
Available models are CQ-20 (20L), CQ-30 (30L), CQ-40 (40L), and CQ-80 (80L), supporting dough mixing from 25kg to 120kg.
Q:What is the warranty period?
A:
We provide a one-year free warranty period for all our dough mixer machines.
Q:What kind of after-sales service is offered?
A:
We offer online services including installation videos, 24-hour technical support via mobile or email.
Q:What materials are used for the machine parts?
A:
The machine features a stainless steel 630 hook, a stainless steel 304 bowl, and America imported bearings and belts.
Q:Does the machine have safety features?
A:
Yes, it is equipped with a bowl safety guard and motors with overload and over current protection.