How are after-sales problems handled?

If there is a quality problem during the warranty period, our company will answer it to the customer within 24 hours. If the problem is more serious, our company will arrive at the customer site within a week to answer it. Products beyond the warranty period we provide maintenance services, provide paid replacement parts, provide paid customer on-site service.

How to buy the fragile and consumable parts in the product?

Our company will make a list of vulnerable and consumable parts and provide channels for purchase.

Intelligent Vision Scanning Parts Bevel Plasma Automatic Cutting Machine

Name: Intelligent Vision Scanning Parts Bevel Plasma Automatic Cutting Machine
Brand: CRRC QISHUYAN INSTITUTE CO., LTD.
SKU: 1972230932

Jiangsu, ChinaCRRC QISHUYAN INSTITUTE CO., LTD.

US$10,000.00-30,000.00

1 Piece

Product profile

After-sales Service

Oversea After-Sale Service

Warranty

1 Year

Application

Metal

Process Usage

Metal-Cutting CNC Machine Tools

Movement Method

Contour Control

Control Method

Semi-Closed Loop Control

Numerical Control

Processing Precision

0.09~0.1(mm)

Performance Classification

Mid-Range CNC Machine Tools

Certification

ISO 9001

Condition

New

Transport Package

Box

Specification

ISO9001

Trademark

CRRC

Origin

China

HS Code

8456901000

Production Capacity

100/Year

Key features

Customizable Head Size: Head size ranges from 300-6000mm and can be customized according to customer needs.

Wide Thickness Range: Capable of cutting plate thicknesses from 5mm to 100mm.

ISO 9001 Certified: Manufacturing process certified under ISO 9001 quality management standards.

Smart Factory Integration: New generation control system enables seamless integration into Smart Factory solutions.

Comprehensive Manufacturing: In-house capabilities include casting, forging, welding, heat treatment, and machining.

Experienced Manufacturer: Over 10 years of experience in cutting business with advanced R&D capabilities.

Company profile

CRRC QISHUYAN INSTITUTE CO., LTD.Jiangsu, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 17 Years CertifiedNearest Port: Shanghai PortAverage Response Time: ≤7.20h

AI-Powered supplier vetting

SummaryThe supplier demonstrates broad service, customization, quality-control, and production capabilities. It reports more than 10 production lines, over 50 quality-control staff, substantial R&D engineer experience, OEM/ODM capability, flexible customization, and overseas service support through agents or branches in the United States and Argentina. After-sales offerings include debugging, maintenance, repair, training, and equipment installation. However, the supplier has no valid manufacturing-capacity contract with its related subcontractor, no overseas warehouse or showroom, and no new product information from the past year. Financial records are referenced for recent years, but the provided information does not establish financial strength. Certification holdings and customer cases are only partially evidenced through an award, named brand-related OEM activity, and one trade-show reference.

After-Sales capabilityThe supplier has written procedures and records for service-capability assessment, corrective and preventive actions, and complaint handling. It provides debugging, maintenance, repair, training, and equipment installation; it also reports overseas agents or branches and services in the United States and Argentina, although it has no overseas warehouse or showroom.

R&D capabilityThe supplier reports ODM service, an available SDK, one national science and technology progress award, and substantial total R&D engineer experience. However, it also states that no new products were developed in the past year, creating mixed evidence rather than a uniformly strong innovation profile.

Production capacityThe supplier reports more than 10 production lines, annual production output above the stated threshold, in-stock service capacity, 50 quality-control staff, quality assurance, complaint procedures, and traceability for raw materials. The absence of a valid contract with a related subcontractor is a production-governance weakness, but the provided operational indicators support production capability.

Customization capabilityThe supplier explicitly offers customization from designs, full customization, customization from samples, minor customization, and flexible customization, together with ODM services. This directly supports broad customization capability.

Client casesThe supplier reports OEM service for well-known brands, participation in the INNOTRANS offline trade show, and a quality-control reference to CRRC. These are customer or market-experience indicators, but the slices provide no detailed project scope, delivery results, or independently verifiable case outcomes.

Product Q&A

Q:How long is the product warranty period?

Two years.

Q:How to place an order to our company?

After the products you need are confirmed by both parties, our company will sign a contract with you, and we will execute the delivery and other related matters according to the contract terms.

Q:How to distribute the product?

We generally provide FOB prices, and the freight is borne by the buyer. If the buyer has the demand, we can also provide CIF price, our company is responsible for shipping products.

Q:What is the settlement currency?

We can settle in RMB, USD and Euro.

Q:What is the return policy?

In case of any problem with the product, the two parties shall negotiate a return or exchange according to the terms and conditions of the contract.