What after-sales services are provided?

We provide spare parts service for our undercarriage components.

Shantui Brand Undercarriage Excavator Gears Sprockets Chains Segment

Name: Shantui Brand Undercarriage Excavator Gears Sprockets Chains Segment
Brand: Cruking Engineering Equipment (Xiamen) Co., Ltd.
SKU: 1990895305

Fujian, ChinaCruking Engineering Equipment (Xiamen) Co., Ltd.

US$2,500.00

9 Pieces

US$1,800.00

10+ Pieces

Sample price:US$2500.00/piece.Request sample

Product profile

Customization

Available

After-sales Service

Spar Parts

Type

Sprocket

Model NO.

sprocket

Certification

CE, ISO9001: 2000

Condition

New

Trademark

SHANTUI

Origin

China

Production Capacity

300/Month

Key features

Wide Model Compatibility: Compatible with Shantui SD/SE/SC series bulldozers and excavators, plus PC and JS series models.

CE and ISO9001 Certified: Product meets CE and ISO9001:2000 international quality and safety standards.

Flexible Customization: Offers full, minor, and flexible customization based on samples or designs.

Low Minimum Order: Minimum order quantity is just 1 piece, suitable for small procurement needs.

Competitive Payment Terms: Supports LC, T/T, D/P, PayPal, Western Union, and small-amount payments.

Consistent Lead Time: Average lead time is one month regardless of peak or off-peak seasons.

Established Export Experience: Company has 5 years of export experience serving North, South, and Central America.

Spare Parts Service: Provides dedicated after-sales service including spare parts supply.

Company profile

Importers and ExportersHigh Repeat Buyers ChoiceMulti-language Pioneer

Cruking Engineering Equipment (Xiamen) Co., Ltd.

Fujian, China

CertifiedBusiness Type: Trading Company CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 5 Years CertifiedNearest Port: Xiamen PortAverage Response Time: ≤5.62h CertifiedTerms of Payment: LC, T/T, D/P, etc.

AI-Powered supplier vetting

SummaryThe supplier is identified as a trading company and limited company offering wheel loaders, bulldozers, and self-loading concrete mixer trucks. It reports more than 10 production lines, 50 quality-control staff, and annual wheel-loader output of 5,000 pieces, although the record also lists 23 total employees and does not clarify whether manufacturing is owned or outsourced. Customization options are broad, including sample, design, full, minor, and flexible customization. However, the supplier lacks documented corrective-action, complaint-handling, and supplier-service assessment procedures, and its quality-assurance status is unknown. No 3D design, ODM, OEM, SDK, or recent new-product capability is reported. It has no overseas showroom, agents, branches, offline trade-show participation, overseas warehouse, or inventory capability. Financial records are referenced for 2022–2024, but no assessable financial results are provided. No customer cases or certifications are documented.

Supplier typeThe supplier is explicitly classified as a trading company and a limited company. Its stated product scope includes wheel loaders, bulldozers, and self-loading concrete mixer trucks, while its registered business scope also covers machinery sales and rental.

After-Sales capabilityAfter-sales and service infrastructure appears limited: there are no written corrective-action or complaint-handling procedures, no overseas showroom, agents, branches, or warehouse, and no in-stock service capability. A one-month lead time and multiple quotation/payment options are stated, but these do not demonstrate effective after-sales support.

R&D capabilityThe supplier explicitly does not provide 3D software design, ODM, OEM for popular brands, or SDK support, and reports no new products in the past year. These statements indicate a clear lack of the specified R&D and innovation services.

Production capacityThe supplier reports more than 10 production lines, 50 quality-control staff, and annual wheel-loader output of 5,000 pieces. However, manufacturing-capacity reconciliation, outsourcing procedures, and valid capacity contracts are unknown, while inventory and overseas-warehouse capabilities are explicitly absent.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. This directly supports a broad customization capability, although it does not establish 3D design support.