What is the lead time for orders?

Average lead time is 3-7 days, except for customized products.

Can you provide spare parts?

Yes, we have standard spare parts available for all our products.

What is the warranty period?

We warrant our generators for 2 years or 2000 hours, whichever comes first.

Natural Gas Generator 400kw Featuring Advanced Power Management

Name: Natural Gas Generator 400kw Featuring Advanced Power Management
Brand: Shandong Gensyn Top Power Co., Ltd.
SKU: 2075551592

Shandong, ChinaShandong Gensyn Top Power Co., Ltd.

US$3,999.00

1-2 Sets

US$1,999.00

3-58 Sets

US$699.00

59+ Sets

Product profile

Customization

Available

Warranty

2year or 1000hour

Type

Basic Diesel Generator

Installation Method

Fixed

Cooling Method

Water Cooling

Output Type

AC Three Phase

Speed

1500or1800

Conditions of Use

Land Use

Usage

Common Units, Standby Unit, Emergency Crew

Landuse Type of Unit

Low Noise

Excitation Mode

AC Rotating Exciter

Rated Power

3kVA to 3000kVA

Alternator

Marathon/Mecc Alte/Leroy Somer

Options

Automatic Transfer Switch

Generator Type

Super Silent.Open.Trailer.Container

Color

Customers' Request

Controller

Smartgen Hgm6110/ Deepsea/ Harsen

Certification

CE/EPA/SGS/ISO9001/ISO14001/ISO45001

Transport Package

Standard Package

Specification

800KG

Trademark

Cummings Top Power

Origin

China

Key features

Wide Power Range: Available power output from 5kVA to 3000kVA for diverse needs.

Flexible Customization: Customizable color, rated power, and generator types per customer request.

OEM/ODM Service: Full customization from samples or designs available for tailored solutions.

Multiple Certifications: Compliant with CE, EPA, SGS, ROHS, UKCA, and ISO standards.

Fast Lead Time: Average delivery within 3-7 days for standard products.

Comprehensive Warranty: 2-year or 2000-hour warranty coverage for peace of mind.

Factory Direct Supply: Direct manufacturer sales ensuring competitive pricing and quality.

Company profile

Product Certification100% Finished Products InspectionFast DeliveryOEM Services

Shandong Gensyn Top Power Co., Ltd.

Shandong, China

CertifiedBusiness Type: Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 2 years CertifiedNearest Port: Qingdao PortAverage Response Time: ≤3.64h

AI-Powered supplier vetting

SummaryThe supplier is identified as a limited-company trading company offering diesel, gas, and marine generators. It reports CE, RoHS, and other product certifications, plus ISO9001:2015 management-system certification. Service capabilities include equipment installation, debugging, maintenance, repair, and training, supported by stated complaint-handling and corrective-action procedures. The supplier offers extensive customization, OEM, and ODM services, but reports only one R&D engineer, no SDK, and no new products launched in the past year. Export activity is substantial, with 90% of sales from exports, although the supplier reports only two years of export experience. Production capacity is not explicitly demonstrated, and customer references are general rather than naming specific customers or projects.

CertificationsThe supplier reports CE, RoHS, and other product compliance certifications, as well as an ISO9001:2015 management-system certificate. These stated certifications support compliance and quality-system capability, although the specific scope of the unnamed certifications is not provided.

After-Sales capabilityOverseas service offerings explicitly include installation, debugging, maintenance, repair, and training. The supplier reports clear, implemented procedures for corrective and preventive actions and customer complaints, while its company description also claims after-sales service; together these provide direct evidence of service capability.

R&D capabilityThe supplier reports one R&D engineer, offers ODM services, but has no available SDK and launched no new products during the past year. The absence of recent product launches and the limited stated R&D staffing indicate a constrained demonstrated innovation record.

Customization capabilityThe supplier explicitly offers customization from samples, designs, full customization, minor customization, and flexible customization. It also reports OEM services for popular brands and ODM services, providing strong direct evidence of broad customization support.